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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,096 Reviews

1,096 Reviews of Lynn Layton Chevrolet - Service Center

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April 19, 2024

Very responsive to your concerns and follows up to make sure everything was to my satisfaction. More

by Bassguy285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lynn Layton Chevrolet responded

Your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 18, 2024

My 2023 Silverado Duramax (I6 TurboDiesel) was down for 67 days for a DEF injector hose, due to the UAW strike in late 2023. Truck had 182 miles. Chevrolet took care of me after a strong letter. The dea More

by oilheadmike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 18, 2024

Mike Davis made the maintenance on my C8 coupe quick and easy! Called for an appointment and he got me in the same day! More

by kthorn3100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Lynn Layton Chevrolet responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to Mike as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 18, 2024

Everything was great with the service except the long wait even after having an appointment. More

by PAMBROWN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Lynn Layton Chevrolet responded

Thanks for your great review, Pam. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 17, 2024

Was a very helpful team in getting me and my family into the car that we needed More

by Oblansdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 14, 2024

I would have given them 5 stars but I went in for an oil change and a 4 wheel alignment. I ended up being there for 4 hours. I was told that I would be there 1-1.5 hours!! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Lynn Layton Chevrolet responded

Thanks for your review, Susan. We do appreciate your patience for the extended wait that you encountered in our service center. Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 12, 2024

George is outstanding! ! He has always given us the best service!! He explains my repairs in terms I understand. More

by bama99mom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Lynn Layton Chevrolet responded

It is great to hear about your recent experience. We will certainly pass on your feedback to George as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 12, 2024

Service was fast and courteous. I was somewhat shocked at the total dollar amount on the ticket More

by dave0742work
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 11, 2024

The charge of 95 dollars is to much for an oil change. But the service was excellent. More

by SMYRESJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Lynn Layton Chevrolet responded

We are very happy to hear that your overall experience with us has been excellent. Our team takes customer service very seriously and we're thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give us a call. We look forward to working with you again! Sincerely, The Lynn Layton Chevrolet Team

Helpful
April 10, 2024

the service department got my vehicle in and out in a very timely manner. no issues. More

by hjames0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

Helpful
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