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M'Lady Nissan

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.9
1,449 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,449 reviews

November 13, 2025

Hugo is a really good person we have gotten 4 cars already with him. I recommend! More

by Angélica Luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

M'Lady Nissan responded

Dear Angélica, Thank you for your continued loyalty and for taking the time to share your experience! We’re thrilled to hear that Hugo has helped you with four vehicles—that’s incredible. Your trust and recommendation mean so much to us. We look forward to continuing to serve you and your family in the future. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 11, 2025

It was very easy process. Khoi is my salesperson. Price is right. Happy customer. Highly recommended. Khoi and mlady nissan More

by asraguero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khoi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

M'Lady Nissan responded

Dear Asraguero, Thank you for the kind words and for recommending both Khoi and M'Lady Nissan! We're glad to hear the process was easy, the price was right, and that Khoi delivered the experience you were hoping for. Your satisfaction means a lot to us, and we're grateful to have earned your trust. Enjoy your new vehicle, and we look forward to welcoming you back in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 10, 2025

I just leased my seventh car with Eddie Colville and it was another fantastic experience and joy! More

by cpeterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

M'Lady Nissan responded

Dear C. Peterson, Seven cars—that’s incredible! Thank you for your continued trust in M'Lady Nissan and for sharing another fantastic experience with Eddie Colville. It’s always a joy to hear that our team makes the process smooth and enjoyable time after time. We truly value your loyalty and look forward to being here for your eighth when the time comes! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 08, 2025

Eddie Colville went to a different state to get me the Pathfinder I wanted. Easiest deal I've done. More

by meganthomas826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

M'Lady Nissan responded

Dear Megan, Thank you for sharing your experience! We’re thrilled to hear that Eddie Colville went the extra mile—literally—to find the perfect Pathfinder for you. It’s great to know this was the easiest deal you’ve done, and we’re proud to have made it that way. Enjoy your new Pathfinder, and thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 05, 2025

I came in from Indiana for a really great deal on a car. David A. worked with me through the whole process and made me feel really great about my decision. He was very kind and straightforward throughout. 1 More

by rosaleahgonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Arcibar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

M'Lady Nissan responded

Dear Rosaleah, Thank you for making the trip from Indiana and for sharing your fantastic experience at M'Lady Nissan! We're so happy to hear that David Arcibar made the entire process smooth, kind, and straightforward for you. It’s wonderful to know you felt great about your decision—we aim for exactly that! We truly appreciate your 10/10 rating and your trust in us. If you ever need anything, don’t hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 01, 2025

Eddie Colville in sales did a great deal on a Nissan rogue. We came from Algonquin Il!!! More

by sanchezl1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

M'Lady Nissan responded

Dear sanchezl1222, Thank you for making the trip from Algonquin and for sharing your positive experience at M'Lady Nissan! We're so glad to hear that Eddie Colville provided you with a great deal on your new Nissan Rogue. It’s always our goal to make the buying process smooth and worthwhile—no matter the distance! If you need anything down the road, we’re just a call or visit away. Thank you for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 31, 2025

Hugo was very helpful with me today he brought me back into a great vehicle! More

by johnnyferrante98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2025 -

M'Lady Nissan responded

Dear Johnny, Thank you for the great feedback! We're so glad to hear that Hugo was helpful and got you back into a great vehicle. It’s always our goal to make sure our customers leave happy and confident in their purchase. If you need anything down the road, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 30, 2025

Shane was great to work with. if your looking for new or used look for him. More

by Tskoniecke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

M'Lady Nissan responded

Thank you, Tskoniecke, for the kind words and recommendation! We're thrilled to hear Shane Mageland was great to work with and helped make your experience at M'Lady Nissan a positive one. Whether you're shopping new or used, Shane is always here to help! We truly appreciate your support and thank you for choosing M'Lady Nissan! – Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 29, 2025

Came to M’Lady Nissan for the 5th time to buy a vehicle. This is the 4th time I have purchased from Eddie Colville, and he makes the buying experience seamless. I travel 150 miles to deal with Eddie speci More

by murphy000716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

M'Lady Nissan responded

Dear Murphy, Wow—thank you for your incredible loyalty and for making the trip to see us for the fifth time! We’re especially honored that this was your fourth vehicle purchase with Eddie Colville. It means so much to know he continues to provide a seamless experience you can count on. Your trust and recommendation are truly appreciated by everyone here at M’Lady Nissan. We look forward to seeing you again when it’s time for vehicle number six! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 28, 2025

Salesman attempts to become too familiar with customer, appears disingenuous and it became a major deterrent to recommend the location More

by MyExperience
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane Mageland
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

M'Lady Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. KAMIL@MLADY.COM We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around. Kamil Zlahoda Sales Manager M'Lady Nissan

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