Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

M'Lady Nissan

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.9
1,495 Reviews
Contact Dealership
View Awards

5656 Northwest Highway

Crystal Lake, IL

60014

Directions

By Type

Showing 1,495 reviews

March 17, 2026

Very helpful in selling our car to the dealership and then finding a great new car! More

by Mtamoj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 07, 2026

This is my second vehicle purchase with M'Lady Nissan. I drive an hour to work with Edgar Rueda for my vehicle needs because he makes the process as easy as possible and I know the drive was definitely w More

by Elizabeth Davis
Recommend Dealer
Yes
Employees Worked With
Scott Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2026 -

M'Lady Nissan responded

Dear Elizabeth, Thank you for sharing your wonderful experience and for your continued trust in M'Lady Nissan! We truly appreciate you making the drive to work with Edgar Rueda again. It’s great to hear that he made the process easy and that the trip was well worth it for you. Congratulations on your beautiful new Nissan! Your loyalty and recommendation mean a lot to our entire team. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

March 04, 2026

David help us from the start to the end. I didn't expect i can drive home a brand new car that day. He help us everything. We got lucky that night coz of him. More

by cyndettea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Visconti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Strohmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Arcibar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Report | Print
Mar 04, 2026 -

M'Lady Nissan responded

Dear ndettea, Thank you for sharing your experience at M'Lady Nissan! We're thrilled to hear that David was able to help you from start to finish and made the process smooth enough for you to drive home in a brand new car the same day. That’s always an exciting moment! We’re glad David took great care of you and made the night such a lucky one. Congratulations on your new Nissan, and thank you for recommending us! If you ever need anything, please don’t hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 27, 2026

David Arcibar was great to work with. Knowledgeable, respectful, and courteous. Highly recommended. Great guy. More

by Jojoandjrs
Recommend Dealer
Yes
Employees Worked With
David Arcibar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2026 -

M'Lady Nissan responded

Dear Jojoandjrs, Thank you so much for your kind words and recommendation! We're thrilled to hear that David Arcibar was knowledgeable, respectful, and courteous throughout your new Nissan purchase. Providing a professional and comfortable experience is exactly what we aim for, and it’s great to know David delivered. We truly appreciate you choosing M'Lady Nissan for your new vehicle and for taking the time to share your experience. If you ever need anything, please don’t hesitate to reach out. Enjoy your new Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 26, 2026

David, made me feel welcome he's very friendly and informative. He answered any question I had and made the process of test driving and looking between 2 different vehicles easy and seamless. He treat More

by Brittanyhanna2421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Arcibar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2026 -

M'Lady Nissan responded

Dear Brittany, Thank you again for sharing your experience — we truly appreciate your kind words! We’re so happy to hear that David made you feel welcome and informed throughout the entire process. Making sure our guests feel comfortable, supported, and never pressured is very important to us. It’s wonderful to know he made comparing vehicles and test driving seamless, and that he gave you the space you needed to make the decision that was right for you. That level of attentiveness and care is exactly what we strive for every day. Your recommendation means so much to our team. Thank you for choosing M’Lady Nissan, and please don’t hesitate to reach out if you ever need anything in the future! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 24, 2026

M’Lady Nissan is hands down the easiest and friendliest dealership to do business with. Anthony Barbaro along with all of the staff we met were knowledgeable and respectful of us and our time. I highly rec More

by rfletcher338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2026 -

M'Lady Nissan responded

Dear rfletcher338, Thank you so much for your wonderful review! We’re honored to hear that you found M’Lady Nissan to be one of the easiest and friendliest dealerships to do business with. That’s exactly the experience we strive to provide every day. Anthony Barbaro and our entire team work hard to be knowledgeable, respectful, and mindful of our customers’ time, so your recognition truly means a lot. We’ll be sure to share your kind words with Anthony, Scott, Drew, and the rest of the staff. Your recommendation is greatly appreciated, and we’re thankful you chose M’Lady Nissan. If there’s ever anything you need, we’re always here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 22, 2026

We just went to Mlady to car shop. We ended up leaving with a car. We told them what we were looking for and the price range we wanted. We ended up with exactly what we wanted. Anthony More

by darchbold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

M'Lady Nissan responded

Dear Archbold, Thank you so much for sharing your experience! We love hearing stories like this — coming in just to shop and leaving with exactly what you wanted is always a great feeling. It’s wonderful to know Anthony took such great care of you. His knowledge, kindness, and dedication to truly listening to what our customers want make all the difference. We’re very lucky to have him on our team, and we’ll be sure to pass along your kind words. We also appreciate you recognizing the overall experience, from transparency to finance and trade-in. That full team effort is something we’re very proud of. Thank you again for choosing M’Lady Nissan. Enjoy your vehicle, and we look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 21, 2026

My wife and I were pleasantly surprised with our most recent trip to Jim M’Lady Nissan in Crystal Lake. Went in to check out a possible upgrade, and we left there with the exact deal and car we wanted. T More

by Brandon’s 100 Hats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

M'Lady Nissan responded

Dear Brandon, Thank you so much for your thoughtful review! We’re thrilled to hear that your recent visit to M’Lady Nissan in Crystal Lake was such a positive and successful experience. It’s fantastic that you and your wife came in exploring an upgrade and left with the exact deal and vehicle you wanted — that’s always our goal. Even better, we’re so glad the experience stood out because of the people. Anthony truly takes pride in being thorough, respectful, and knowledgeable, and your kind words mean a lot. We’re lucky to have him on our team. We also appreciate you recognizing the overall experience — from the deals to the product knowledge and smooth process. That full team effort is what we strive for every day. Thank you again for choosing M’Lady Nissan. Enjoy your vehicle, and we look forward to helping you again in the future! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 21, 2026

David was an awesome salesman! Helped me for months to find the perfect Frontier for me and my family! Coming from Carpentersville, I knew Mlady would treat me right! They’re numbe More

by Bennyv842
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Arcibar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

M'Lady Nissan responded

Dear Benny, Thank you so much for the amazing review! We truly appreciate you making the trip from Carpentersville and putting your trust in us. David will be thrilled to hear your kind words. The fact that he worked with you for months to find the perfect Frontier for you and your family shows the level of dedication we strive for every day. We’re so glad it all came together and that you drove away in exactly what you wanted. Being recognized as number one means everything to us, and it’s customers like you who make that possible. Thank you again for your loyalty and support. Enjoy your Frontier, and we look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

February 13, 2026

George was great. Once I decided the car was perfect he talked me through the process. Thank you for your help. I love my car❣️ More

by dduncanar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2026 -

M'Lady Nissan responded

Dear dduncanar, Thank you so much for sharing your experience! We’re thrilled to hear that George was great to work with and took the time to walk you through the entire process once you found the perfect car. That’s exactly how it should be — clear, comfortable, and exciting! Most importantly, we love hearing that you love your car. That’s what it’s all about. We truly appreciate you choosing M’Lady Nissan for your vehicle purchase and your recommendation means a lot to us. If you ever need anything at all, please don’t hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

1
2
...
150