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M'Lady Nissan
Crystal Lake, IL
1,416 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,416 reviews
September 20, 2025
Shane was exceptionally kind and straightforward. The process felt very transparent and did not require a lot of back and forth after I made clear what I was expecting and needed. I would strongly re The process felt very transparent and did not require a lot of back and forth after I made clear what I was expecting and needed. I would strongly recommend Shane to others. More
by farooq.chaudhry3
Employees Worked With
September 13, 2025
Love the people they Nice and friendly good service fun and relaxing and new looking and relaxing and new looking More
by mcclintondeshuned
September 13, 2025
Was cordial and did a good job of explaining program without wasting a lot of time without wasting a lot of time More
by Rcbaun44
September 11, 2025
Eddie Colville (salesman) was very helpful with my new car purchase. This is my 7th car purchased at M'Lady Nissan. Always great service from Eddie and Ryan Hummel (Sales Manager). I recommend this dea car purchase. This is my 7th car purchased at M'Lady Nissan. Always great service from Eddie and Ryan Hummel (Sales Manager). I recommend this dealership when looking for a new car! More
by alkabb88
Employees Worked With
September 11, 2025
All aspects of the car buying experience wnet smoothly. Everyone was very professional and friendly. Everyone was very professional and friendly. More
by Jsclark1974
September 11, 2025
Drove 2 hours after being told on the phone they would match my trade, vehicle I was looking to purchase was advertised as a certified pre-owned and when we started talking numbers they tried to increase match my trade, vehicle I was looking to purchase was advertised as a certified pre-owned and when we started talking numbers they tried to increase the value of the truck by $2000 for it to be a certified pre-owned. They couldn't get ahold of my bank to get an exact pay off, gave them a number above what the payoff was, so there would be an overage, it took them almost a week to get the pay off by which time I had made a payment so I would not get a hit on my credit report, then they paid off the car for that amount instead of the agreed on amount they said they were going to send. I would avoid this dealership, when you think about the hassle of dealing with a dealership, this dealership is the center piece of that thought. Empty promises at this dealership for sure. More
by chris.hutchins92
September 06, 2025
Tuve una buena atencion,y me explico a gran detalle sobre el funcionamiento del vehiculo . el funcionamiento del vehiculo . More
by moisesportilla
September 06, 2025
David and Alex were amazing! They got me my 2025 Nissan Murano after coming from Huntley and I can’t recommend another dealer other than M’Lady Nissan! Amazing people, great deal They got me my 2025 Nissan Murano after coming from Huntley and I can’t recommend another dealer other than M’Lady Nissan! Amazing people, great deals, and amazing cars! Come on in and say hi to David and Alex to get a amazing deal! More
by rayh25
Employees Worked With
September 03, 2025
David was really helpful throw out the process. He explained everything really will and showed as around the dealer and made car purchases experience really good He explained everything really will and showed as around the dealer and made car purchases experience really good More
by Jazahm1
Employees Worked With
September 02, 2025
This was my second time purchasing a vehicle from Hugo at M'Lady. Always such a great experience. Hugo is amazing to work with. He listens and gets you what you want. M'Lady. Always such a great experience. Hugo is amazing to work with. He listens and gets you what you want. More
by hlickfelt
Employees Worked With
