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M'Lady Nissan
Crystal Lake, IL
1,489 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,489 reviews
February 22, 2026
We just went to Mlady to car shop. We ended up leaving with a car. We told them what we were looking for and the price range we wanted. We ended up with exactly what we wanted. Anthony We ended up leaving with a car. We told them what we were looking for and the price range we wanted. We ended up with exactly what we wanted. Anthony was absolutely amazing! He's very knowledgeable. He is super nice and Mlady is lucky to have him. More
by darchbold
February 21, 2026
My wife and I were pleasantly surprised with our most recent trip to Jim M’Lady Nissan in Crystal Lake. Went in to check out a possible upgrade, and we left there with the exact deal and car we wanted. T recent trip to Jim M’Lady Nissan in Crystal Lake. Went in to check out a possible upgrade, and we left there with the exact deal and car we wanted. The best part of the whole experience was the people. Anthony was a gentleman and was more thorough than any other salesman we have ever encountered. We couldn’t be happier with our entire experience at M’Lady Nissan. Great deals. Great people that really know their lineup. Great cars! Thank you Anthony! More
by Brandon’s 100 Hats
February 21, 2026
David was an awesome salesman! Helped me for months to find the perfect Frontier for me and my family! Coming from Carpentersville, I knew Mlady would treat me right! They’re numbe Helped me for months to find the perfect Frontier for me and my family! Coming from Carpentersville, I knew Mlady would treat me right! They’re number #1 in rh Midwest for a reason! Thanks David! More
by Bennyv842
Employees Worked With
February 13, 2026
George was great. Once I decided the car was perfect he talked me through the process. Thank you for your help. I love my car❣️ Once I decided the car was perfect he talked me through the process. Thank you for your help. I love my car❣️ More
by dduncanar
February 10, 2026
Anthony was great at meeting the needs we were looking for. He was great to work with and didn’t have the ‘salesman vibe’ that most salesman’s at dealerships have. Very down-to-earth, genuine human. So I for. He was great to work with and didn’t have the ‘salesman vibe’ that most salesman’s at dealerships have. Very down-to-earth, genuine human. So I appreciate that. Also didn’t see any weird add-on charges at the end to where they needed an audit to get our money back like the last couple times we used Kunes! So appreciate that as well! Definitely will be using them in the future angain and appreciate that they even are letting me bring my Tahoe in for services at prices my husband was getting for his new car! Thank you for a good experience! More
by kerrykam23
Employees Worked With
February 10, 2026
The buying experience was easy and hassle free. Robby is great to work with. He was very courteous and knowledgeable. This was the third time we have purchased a vehicle from M’Lady. Robby is great to work with. He was very courteous and knowledgeable. This was the third time we have purchased a vehicle from M’Lady. More
by SAB
Employees Worked With
February 10, 2026
I worked with David. I live in union and the day I walk in till the I left with car everything was great. Love my new pathfinder. Ask for David when you stop in. I live in union and the day I walk in till the I left with car everything was great. Love my new pathfinder. Ask for David when you stop in. More
by Vikes1960
Employees Worked With
February 09, 2026
This is my second purchase from M’lady Nissan, and I know it won’t be my last. Anthony Barbaro helped me with my 2025 Nissan Kicks vehicle. He was very knowledgeable and great to work with. In fact, I cannot it won’t be my last. Anthony Barbaro helped me with my 2025 Nissan Kicks vehicle. He was very knowledgeable and great to work with. In fact, I cannot say enough positive things about the whole Nissan team. It was a great experience to say the least, thank you all very much! More
by Timothy.riff
February 06, 2026
I can’t say enough about M’Lady Nissan. This is my 5th car that I have purchased from them. Hugo Duran is your guy. He’s kind, professional and attentive to his customers. So if you are in This is my 5th car that I have purchased from them. Hugo Duran is your guy. He’s kind, professional and attentive to his customers. So if you are in the market for a new or used car I would recommend Hugo Duran @ M’Lady Nissan . I promise you won’t be disappointed. More
by rosiog082478
January 31, 2026
Today I want to share a simple witness of God’s goodness. Proverbs 3:5 says, “Trust in the Lord with all your heart.” And Jeremiah 29:11 reminds us that God’s plans are for hope and a future. Recent Proverbs 3:5 says, “Trust in the Lord with all your heart.” And Jeremiah 29:11 reminds us that God’s plans are for hope and a future. Recently my old car was totaled while I was helping a homeless friend get to shelter. In the middle of fear and uncertainty, I felt an unexplainable peace rest on me. I trusted God would provide — and He did. What the world said would be a loss, God turned into provision. The settlement came back far higher than expected, and I was blessed with an approved loan at 1.9% (Through M'Lady of Nissan & American Eagle Bank) and a reliable vehicle when I had every reason to doubt. I want to thank the team at M’Lady Nissan for treating me like a person — not a number. Joey showed patience and real care. Khoi welcomed me like family and went out of his way to help. Bryan took time to explain everything with calm and wisdom. This wasn’t just a car purchase. It was a reminder that God provides through people, kindness, and right timing. I’m deeply grateful — to God first, and to the people who showed His kindness through their work. God is good. Always. More
by IAmIsReal (Nathan Halicki)
Employees Worked With
Other Employees :
Joey (internet¿dept) <1st Contact Primary Reason for visit •||• Bryan Murphy (Finanace Manager) ✨️👍
