
M'Lady Nissan
Crystal Lake, IL
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Everyone at M'Lady that I dealt with was very kind and professional. I bought my car there a few months ago- Austin, Mike, Betty Jo, and Patti were all very helpful and kind. Honestly, I did not plan and professional. I bought my car there a few months ago- Austin, Mike, Betty Jo, and Patti were all very helpful and kind. Honestly, I did not plan on buying a car there, I didn't want a Nissan. I was just about to leave when I saw a Chevy Malibu. Mike was very helpful and didn't push me on anything. He answered the questions I had. We took it for a test drive, but we wanted to look around. The next dealership we went to, no one was there to greet us. We were there before with the same result. M'Lady always has someone out to greet you. I even got a phone call from Jim M'Lady thanking me for buying a car and letting me know I could call with any questions. Great job all around. I would definitely buy a car from them again. More
Leasing another vehicle from M'lady Nissan was once again a very satisfying experience. Not only was Eddie Colville a great salesman but the team he works with is what makes me and my whole family go b again a very satisfying experience. Not only was Eddie Colville a great salesman but the team he works with is what makes me and my whole family go back to purchase more vehicles. Working with Abe, Betty Joe, and Eddie is such a wonderful car buying experience. Abe, Betty Joe and Eddie made sure I got exactly what I was looking for and within my price range. I especially want to thank Abe and Betty Joe for their consistent loyalty to ensuring that my family walks away with exactly what they want. I will never buy a car anywhere else but M'lady Nissan. Thanks again! Ashton More
I need a vehicle in a short time and I don't trust sales people I usually search internet with all my info and come in just want what I want. M,Lady is a new dealership for me. Eddie nicely gave me a sales people I usually search internet with all my info and come in just want what I want. M,Lady is a new dealership for me. Eddie nicely gave me a call let me know what is the exact price that he could give to me and kept his words. He is a golden salesman and knows how to handle the better customer services.Great experience! More
I am a snotty car buyer. I don,t trust sales people I usually come in with all my info and just want what I want at the price I want. M,Lady is a new dealership for me. We found them doing internet sea usually come in with all my info and just want what I want at the price I want. M,Lady is a new dealership for me. We found them doing internet searches for the car I thought I wanted. Eddie couldn't have been better at handling a customer that came in and immediately said "show me the car and don't call my husband anymore." He did. Not the one on the internet but one that fit my wants better at a very good price. Lots to choose from. Found the staff friendly and knowledgeable. The new remodel of the dealership very nice. This is a place you feel at home and don't feel like everyone is trying to scam you and get more money for themselves. Betty Jo did a great job interviewing me to completely understand my purchase experience and made me feel like I had a paretner in the process. Great experience! Linda Clifford, Fox Lake, Il More
Welcome back Eddie! Eddie Colville (aka Fast Eddie) knows how to get the job done! Two great deals in one morning and no hassle! This is the 2nd time we've worked with Eddie and the 3rd time with M'Lady Niss how to get the job done! Two great deals in one morning and no hassle! This is the 2nd time we've worked with Eddie and the 3rd time with M'Lady Nissan. In addition to Eddie; Mir Ali, Betty Jo Rose and Yassen Ali were also very professional and helpful in making these two deals work. We'll definitely refer Eddie and the M'Lady team you to our friends & family ... without hesitation! More
M'Lady and salesman Eddie Colville are clearly concerned with building a base of extremely satisfied and likely repeat customers. Eddie made my car buying experience as close to "hassle free" as p concerned with building a base of extremely satisfied and likely repeat customers. Eddie made my car buying experience as close to "hassle free" as possible while still leaving room for negotiations and ultimately a fantastic deal. After a miserable experience at another area Nissan dealer the day before, Eddie was able to put me in a loaded New vehicle one model package better with less money down all for a lower payment than the other dealer's bottom price. I will recommend Eddie and M'Lady to anyone looking to purchase a Nissan. Also, I'm sorry to make this the Eddie show because ALL of the M'Lady staff exceeded my best expectations. More
I received an e quote price. I called the dealer to verify price. I was assured and verified the price quoted was correct. I was verbally quoted a finance rate over the phone. When I went to dealer to verify price. I was assured and verified the price quoted was correct. I was verbally quoted a finance rate over the phone. When I went to dealer to look at the car, first thing I was quoted a different finance rate. It would be a difference of $180. I wasn't happy but I would work with dealer. I showed all the paperwork I was e-mailed. I looked at several different cars. I spent 2 hours at this dealer. When it was time to finalize the deal, I was told the internet price I received was wrong and $780 destination fee needed to be added. No where in the quote was this mentioned. I also verified with the dealer via phone prior to coming in and was guaranteed the internet price was correct. So between the finance rate change of $180 and an additional fee of $780, the car would cost $960 more. This I was told after wasting 2 hours in the dealership. Wow. Watch out for the old bait and switch. Real you and then make changes to the deal. More
Had a great experiences at M Lady. I was able to turn in my lease that a I received from them two years ago and get the new 2013 sentra. The staff at M Lady is amazing Scott, Mir, Yaseen and Betty Joe reall my lease that a I received from them two years ago and get the new 2013 sentra. The staff at M Lady is amazing Scott, Mir, Yaseen and Betty Joe really helped me out when it came to get the car and getting a good deal on my lease. I completely recommend coming into this location they are great with their customers and really help you find the car that is right for you. Will be going back when I need a new car :) More
We had a great experience with our new car lease! Scott was extremely helpful and really took care excellent of us! If you are planning on visiting M'Lady anytime soon, make sure to ask for Scott! was extremely helpful and really took care excellent of us! If you are planning on visiting M'Lady anytime soon, make sure to ask for Scott! More
I was met at the door immediately, the sales rep, Bob, was extremely helpful and had a great sense of humor (always a plus for me). He immediately located the car I wanted to see (Cube), and I was out on was extremely helpful and had a great sense of humor (always a plus for me). He immediately located the car I wanted to see (Cube), and I was out on a test drive in no time at all! Once the purchase was decided, he worked with Abe and John to get me better financing (I had walked in with financing from Capital One), which lowered my car payments. John was extremely helpful in explaining all the paperwork, the benefits of the warranties, what to point out to the auto insurance folks, etc. Betty Jo was a delight. Overall, what is usally a stressful experience for me turned out to be quite a good time. I was out the door in my new car in three hours, which was an unexpected plus, since I had expected to spend the entire day there. I would definitely recommend M'Lady Nissan to others. More