MINI of Concord

Friendly and easy transaction Micheal is on point and knows his mini’s! I felt comfortable and was provided with all the information needed to make a great decision. I’m a very p Micheal is on point and knows his mini’s! I felt comfortable and was provided with all the information needed to make a great decision. I’m a very proud owner of a countryman and I owe it all to Micheal and the mini team! Go team!!!! More

Great team good deals Jason was easy to communicate with, responsive and professional. No pressure great experience . We love our mini. The process was fast and easy. Jason Jason was easy to communicate with, responsive and professional. No pressure great experience . We love our mini. The process was fast and easy. Jason took care of everything and followed up More

Best guy ever! I have never bought a car from a dealership-have always heard all kinds of horror stories and that I shouldn't do it. I've been dreaming of my first M I have never bought a car from a dealership-have always heard all kinds of horror stories and that I shouldn't do it. I've been dreaming of my first Mini for about 10 years and felt intimidated and had no idea where to start. After Michael was recommended to me-I went to the dealership the next day. Living in SF I actually enjoyed getting to concord and having all the attention I needed. Micheal was amazing and offered to pick me up from Bart-he was super kind and personable . He listened to every single thing I was looking for in my car and all the concerns I had. After spending a few minutes seeing what he had we found the perfect one. He was able to help me with a very tight situation I was in and made it work me ! I was so impressed with how committed he was to me driving my car off the lot with complete satisfaction. I am so grateful he made my dream come true after so many years! I love my car so very much and enjoy every second I get it ride in it. I couldn't think of a better guy to make this happen for me. I highly recommend him 100% More

Best dealership experience! Michael was so helpful with finding me the perfect mini and working with my budget! He didn't waste my time by going back and fourth with pricing. I t Michael was so helpful with finding me the perfect mini and working with my budget! He didn't waste my time by going back and fourth with pricing. I told him what my budget was and he gave me exactly what I wanted BELOW my budget and had us in and out of the dealership in no time! He genuinely cares for his client I highly recommend Michael at concord mini for anyone looking for a new car! More

Great Buying Experience We were looking for a new car for my wife having just moved across country from the Boston area. After exploring a number of options online we came in We were looking for a new car for my wife having just moved across country from the Boston area. After exploring a number of options online we came in to take a closer look at the Mini. Michael Chavez was great - very patient as we explored the different models and various options. Got to test drive 3 different vehicles including a 4-door Mini, a Countryman and ultimately settled on a very well appointed Clubman. Financing was easy and went very smoothly as well - overall, one of the easiest and most satisfying vehicle purchases I've ever experienced. Came in, talked, test drove and drove home with a new vehicle 2 hours later. More

Want a Mini; Michael Chavez gives "Maxi" service! My wife has always liked Minis; but, I wasn't excited by them until we met Michael Chavez. His honest, friendly , knowledgeable service impressed me t My wife has always liked Minis; but, I wasn't excited by them until we met Michael Chavez. His honest, friendly , knowledgeable service impressed me to consider a Mini after all. He helped to locate the perfect Mini my wife was looking for. After he explained the safety features and performance, I was sold on this car. My wife loves all the unique Mini design elements in the new two door hardtop that we purchased. We both love the way it drives! Thank you so much Michael for all your help and offer of continued support. Chuck and Christina More

Jason Krupa breezed us through the whole process. If Jason Krupa is your guys then you can be sure that you're getting the right deal and right treatment, a customer expects and deserves. The whole If Jason Krupa is your guys then you can be sure that you're getting the right deal and right treatment, a customer expects and deserves. The whole car buying experience is so easy and hassle-free because of him. He gave the right information and went the extra mile as well to help. More

Jason Krupa is a Rockstar! I could go on and on about how great Jason Krupa is, or what an awesome experience I’ve had so far, from the test drive of my new mini, to the Service I could go on and on about how great Jason Krupa is, or what an awesome experience I’ve had so far, from the test drive of my new mini, to the Service Department. But if you read a few of these reviews (and ignore the haters, seriously) you’ll see why Jason gets such high praise, or why people keep going back to this dealer. Firstly, I walked in knowing exactly what I wanted – which was on a boat, eventually destined for Scottsdale, AZ. Jason made some calls, and within hours after I left Concord that first day, he let me know interception was a go, and the Aqua Convertible would be mine. Hooray! Did I have to wait for it? Yes. Did I get amazing Customer Service while I was waiting? From Jason? Absolutely. I have never had so much follow up, quick responses to emails, texts and overall customer service as I’ve had here. I would purchase or lease a car from Jason again in a heartbeat. I wouldn’t hesitate to have my service work done here either. The whole experience has been fantastic. They mean it when they say they’ll match other local offers. And something not advertised – they’ll work REALLY hard to get you exactly what you want. Only tiny nitpick was concerning adding some side stripes because we were changing the color of the bonnet stripes from white to black and I wanted side stripes to match. That department is very busy and I had trouble getting my questions answered (which Jason ran interference for) but at the end of the day, I walked away a very happy person. And I adore my new car!! Thanks to Jason and everyone at Concord Mini. More

The best car buying experience I worked with a Jason Krupa to buy my Countryman. He was very patient, never pushy, very responsive via email and I believe gave me the best pricing. I worked with a Jason Krupa to buy my Countryman. He was very patient, never pushy, very responsive via email and I believe gave me the best pricing. It was by far the easiest, smoothest, most efficient transaction. I will recommend Jason and concord mini any chance I get! Thank you ! I love my mini "Manny!" More

Wonderful experience! Butch Madayag is the best! He definitely made us feel at home and was very honest with us. He was very knowledgeable and was able to handle any questi Butch Madayag is the best! He definitely made us feel at home and was very honest with us. He was very knowledgeable and was able to handle any questions that we had. From the test drive to the car search, Butch made sure that we were happy. He couldn't hunt down the exact specs that we wanted, but he was able to walk us through the "build your own" process so that we could get the exact MINI that we desired. Butch was on top of things and kept us updated during the actual build process and shipment of the car. He provided us with a wonderful experience. His customer service exceeded our expectations. I highly recommend him. More