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MINI of Fairfield County
Darien, CT
1,054 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,054 reviews
Verified Customer
July 26, 2021
The dealership is wonderful! I love Liz as she is so friendly and helpful. Since I had a medical appointment the next day they managed to get my car finished in time and had it washed as well! Liz got friendly and helpful. Since I had a medical appointment the next day they managed to get my car finished in time and had it washed as well! Liz got an Uber to take me home and bring me back the next day! Couldn’t be better!! More
by CLAREGJOY
Employees Worked With
Liz Escobar
July 23, 2021
Liz was great at coordinating service and communicating with me. Like the video walk-thru of diagnostics. Prior call to schedule service was a nightmare, however! with me. Like the video walk-thru of diagnostics. Prior call to schedule service was a nightmare, however! More
by SEDONOVAN
July 23, 2021
All of the people I dealt with were helpful and responsive. The service was excellent and timely. The car is running fine after the repairs. responsive. The service was excellent and timely. The car is running fine after the repairs. More
by jtc1144
Employees Worked With
Peter Reed, Liz Escobar
July 23, 2021
It was a very easy experience and Fabrizio, our salesperson was fantastic. We bought a car for my elderly mother and he was very patient and helpful. Highly recommend. salesperson was fantastic. We bought a car for my elderly mother and he was very patient and helpful. Highly recommend. More
by RUSSOGREG
July 22, 2021
Good service overall. Mini car BMW prices though.And Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum would Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum wouldn’t hurt. Also, a environment charge of $35, mandatory or not is a bit over the top when the bill is so high. I understand that nothing is free, but after 13 years as a customer and 2 cars purchased…it is hard to be 100% happy. More
by CLUBMAN2008
Employees Worked With
Liz Escobar
July 22, 2021
No complaints! The work was done efficiently, everyone in the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! More
by KATEBALLY
Employees Worked With
Liz Escobar
July 21, 2021
altho the service went well and the dept was pleasant, it took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee. More
by CAT0
Employees Worked With
July 19, 2021
Just a word of advice. Making people write something when they don’t want to leads to them not filling out the survey. I don’t want to write anything. when they don’t want to leads to them not filling out the survey. I don’t want to write anything. More
by CFORESTER
Employees Worked With
Liz Escobar
July 16, 2021
I really like the video review of the car and my advisor, Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. More
by GGOLDBERG01
Employees Worked With
Liz Escobar
