MINI of Portland

Awesome experience We purchased our 2018 Mini Countryman earlier this month at Mini of Portland with the help of Krista. She was extremely helpful and patient as we deci We purchased our 2018 Mini Countryman earlier this month at Mini of Portland with the help of Krista. She was extremely helpful and patient as we decided on the right Mini for us. She was very tuned in to our preferences and never made us feel pressured to make a decision. We had a great experience purchasing our Mini and have enjoyed driving our cute, quick little car so much. We would highly recommend Mini of Portland because of their excellent service. Thanks again to Krista for an amazing Mini-buying experience! We have the cutest car ever! More

Fantastic Fantastic, not very happy that I have to travel 400-500 mile to have my car serviced. That is what we get for buying a mini, but we like it enough to Fantastic, not very happy that I have to travel 400-500 mile to have my car serviced. That is what we get for buying a mini, but we like it enough to travel to get work done I guess!😜 More

AWESOME IVAN service tech Ivan went the extra mile with my warranty company and saved me almost $2500.00 . The company did not want to cover as my problem was caused by "poor m Ivan went the extra mile with my warranty company and saved me almost $2500.00 . The company did not want to cover as my problem was caused by "poor maintenance". He explained I had just bought the car and it was caused by the previous owner. It took some sweet talk but he got them to cover a problem they didn't have to. Not to mention he is just an awesome guy. Mini of Portland is a great company to work with and all the folks there have the clients best interest as their main focus. Had I known how great they are I would have been a client of theirs when they first opened. I am for ever greatfull to Ivan and his team! More

They got everything done by the end of the day. Although the price was a bit of a shock, I was very pleased that you had all items in stock and were able to complete the repairs in one day since tra Although the price was a bit of a shock, I was very pleased that you had all items in stock and were able to complete the repairs in one day since traffic to and from Hayden Island can be unpleasant. I thought Jarid was exceptional. More

Service Helpful staff Given tire options to choose from as well as a loaner car (which was totally cool) Timely service at the expected cost. No surprises Helpful staff Given tire options to choose from as well as a loaner car (which was totally cool) Timely service at the expected cost. No surprises Nicely done More

Efficient, helpful service Good newer, efficient small car selection and the most intelligent, informed and helpful salesperson we encountered in a long day of visiting lots in Good newer, efficient small car selection and the most intelligent, informed and helpful salesperson we encountered in a long day of visiting lots in Beaverton. More

Another above average experience at MINI of Portland I'm usually really happy with interactions at MINI of Portland. This was no exception. All the staff were helpful and polite. I think the dealers I'm usually really happy with interactions at MINI of Portland. This was no exception. All the staff were helpful and polite. I think the dealership has improved from years ago when it was sometimes hard to reach people by phone and where only the service writer you worked with could help you. It seems to me that there is a more of a team effort now and that is much better from my perspective. A lot less frustrating. I'll be back. More

Informational, efficient and pleasant This was by far the most pleasant car buying experience I have ever had and this was largely due to the exceptional service I received by Ryan Dooley This was by far the most pleasant car buying experience I have ever had and this was largely due to the exceptional service I received by Ryan Dooley. Not only was his product knowledge incredibly vast, he was incredibly helpful and not at all pushy. For every question I asked he had the answer. He was a true subject matter expert and is the perfect person to be in a sales role at Mini. More

Service Department Hits on all Cylinders! Finally... a service department you can trust! Believe it or not they still exist. Michael Ruef and his service team value your time and do outstand Finally... a service department you can trust! Believe it or not they still exist. Michael Ruef and his service team value your time and do outstanding honest work at fair and affordable prices. After buying a car at Lithia Mini of Portland I was apprehensive about taking my car in for the fist time... I'd had bad experiences with non-Lithia dealership service departments before... much like the James Caan character in the movie Misery... I braced myself expecting to go through my own nightmare of captivity and abuse... like I have many times... Much to my amazement it was nothing like that at all! Ruef and his service team - which includes Ingrid Padgalskas who is outstanding! - value your precious time! They get you in and out in timely fashion! No need to go to a closer service department for potentially a better price and quicker service... Like going to see my dentist or my doctor... I'll drive just a bit further to receive expert care and to deal with someone I can trust. Now if I could just get my doctor and dentist to see my right at my appointment time like Ruef and his team do at Lithia Mini of Portland... :^) More

The employee enthusiasm for their Work shows thru Raychel Gainey has served me often and has consistently been efficient and smiling all thru the event And it does not feel obsequious at all Good sh Raychel Gainey has served me often and has consistently been efficient and smiling all thru the event And it does not feel obsequious at all Good show girl even at 7:00AM! More