MINI of Portland

I bought my Mini from the downtown Portland dealership about a year ago thinking that the location would be ideal for service related work since I work close by. I was really disappointed to learn the de about a year ago thinking that the location would be ideal for service related work since I work close by. I was really disappointed to learn the dealership had moved. However, to my delight, the staff at Mini of Portland has been totally accommodating on the two occasions I've been there. The first was for a low mileage oil change. It was going to take awhile but Bryce was kind enough to shuttle my son and I to Washington Square mall so we could do some shopping while the service was performed. On the second occasion, I had an issue with the driver's side visor/mirror. Clayton told me to stop by on Saturday (which is another great aspect of the dealership), to have the part ordered. It's expected it in about a week and it's covered under the warranty. I've been really pleased with the professionalism, courtesy and extra mile service! Thanks guys! More

Peter was very helpful, friendly and knowledgeable about the product! Very thorough in going over the car at the time of purchase and helped get all of my phone, satelite radio connected. Follow-up was gre the product! Very thorough in going over the car at the time of purchase and helped get all of my phone, satelite radio connected. Follow-up was great, too.. More

After 25 years and having owned 6 new cars all of which were serviced at the dealership where purchased, I have never been given such poor service. I called to get an appointment to have my car serviced an were serviced at the dealership where purchased, I have never been given such poor service. I called to get an appointment to have my car serviced and I was given a date a month out. When that date finally arrived they called to cancel it and I was told on the message that was left that they would call back to reschedule. I was never called. I left several messages to reschedule and after numerous tries was told I could bring my car in. I was leaving to go on vacation and they assured me my mini would be ready to pick up upon my return. I have been back from vacation over three weeks so that means they have had my car for a month and it is still not ready. When they had the car so long I asked for a loaner car and they said none were available so I have had to rent a car! In other service experiences there the work has been mediocre at best. I scheduled to have a short in the trunk light services over a year ago and they said they had fixed it. As I was driving the car home, the light went on again. I live far from there so I figured I would bring it in the next time it needed service. When I finally did, they said it was no longer under warranty. Ahhhhhhh. I love my mini, but unless I could find another authorized service provider, I would never buy another. Their service department, for me, has been a nightmare. I have never filled out a complaint about any product in my life! This is a first! More

Peter was wonderful and made me feel relaxed right away which is not at all how I expected to feel when shopping for a car. I was really dreading the whole car shopping experience, but Peter and Mark made which is not at all how I expected to feel when shopping for a car. I was really dreading the whole car shopping experience, but Peter and Mark made it fun. I now have a car that I love and am so glad that I shopped at MINI of Portland. If any of my friends or family were looking for a car, I would send them to Peter. He's great! More

I was very pleases with the sales person I worked with and the ease with which I was able to complete my purchase. He communicated without being pushy. He was very well informed and was able to teach my h and the ease with which I was able to complete my purchase. He communicated without being pushy. He was very well informed and was able to teach my husband and I about the car. More

We had a great experience with both Peter and Jan, both were professional, courteous and accommodating. We will not hesitate to recommend both these people and the dealership to our friends. were professional, courteous and accommodating. We will not hesitate to recommend both these people and the dealership to our friends. More

I was going in for a test drive and drove away with my car! The salesman, Clint, was patient, there was no pressure at all, he was very knowledgable and made the process easy over all. I would recommend M car! The salesman, Clint, was patient, there was no pressure at all, he was very knowledgable and made the process easy over all. I would recommend Mini of Portland to anyone looking to buyer a Mini. More

Our experience with Portland Mini was great from start to finish. We began our search on the internet and David Nix was incredibly helpful and guided us to working with Peter. Peter was friendly, professio finish. We began our search on the internet and David Nix was incredibly helpful and guided us to working with Peter. Peter was friendly, professional, and helped with every question we had. Jan got us a great deal on financing the car and it took some extra time but was well worth it. We love our new Mini and would highly recommend Portland Mini to anyone searching for a new car! More

Clint made the car buying experience the most positive one I have ever had. He was friendly, positive, never pushy and made a deal that was good for me happen. He made it so I was able to take my time an one I have ever had. He was friendly, positive, never pushy and made a deal that was good for me happen. He made it so I was able to take my time and go on several test drives ensuring that the Mini was a good fit for me. After the sale Clint stayed way after closing to make sure I knew how to work all the bells and whistles. Overall, Mini of Portland is a great place to purchase a car! Thank you for such a positive experience! More

We really appreciated the patience/friendliness and sincerity of Peter Hisey. Very professional and once you know him, you trust him. We couldn't be happier in the purchasing process and the ease sincerity of Peter Hisey. Very professional and once you know him, you trust him. We couldn't be happier in the purchasing process and the ease of getting through the paper work. Thanks to Peter, Mark and Dan. A job well done. I see a long time friendship with Peter. Kelly/Janice Rankin More