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MINI of Ramsey

Ramsey, NJ

4.8
3,557 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,557 reviews

September 27, 2022

I had a great experience from the scheduling to the complete report of my Mini performance! Technician even sent me a video with all what was done. Thank you! More

by JULIEURMANCHE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember , Ryan Patti
Sep 28, 2022 -

MINI of Ramsey responded

Hi Julie, thank you for sharing this feedback. Our team is pleased to know you appreciated both the report and video documentation that we offer following service. It was a pleasure having you at MINI of Ramsey.

September 24, 2022

First time at Ramsey Mini and my first Mini Cooper S…. That said, my experience from entry into showroom and exit out of showroom, with keys in hand will definitely have me returning for my 2nd Mini upon More

by Dayzee710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Contract signing agent, was awesome 5 stars as well!
Sep 26, 2022 -

MINI of Ramsey responded

Dayzee, congratulations on your first MINI Cooper S! We are so happy to have you as part of the MINI family. We look forward to having you back when you are ready for an upgrade.

September 24, 2022

Great place to get service done and am really happy that. Bought a Mini Cooper The happiest I been with a car More

by MOREIRA.JUAN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 27, 2022 -

MINI of Ramsey responded

Hi Moreira, we are so pleased to see you are not only happy with your MINI but that you are also happy with the service provided by our team. We truly appreciate your business here at MINI of Ramsey and woudl like to thank you for the kind review.

September 23, 2022

They were friendly, helpful, professional, knowledgeable of the vehicles that they were selling, organized, courteous, outstanding and polite. More

by ddel7298
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

MINI of Ramsey responded

Thank you for using so many kind descriptive words for our team. It is a pleasure to see you received friendly, helpful, professional, organized and courteous service. We look forward to having you back at MINI of Ramsey for all future automotive care.

September 21, 2022

The salesman was great on the other hand the finance lady sold me worthless tire insurance and a useless warranty. When 2 of my tires blew out service did nothing. 😒 More

by mustangsal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Spiro Bogris
Sep 26, 2022 -

MINI of Ramsey responded

Hello – It is unfortunate to see the feedback you have shared for the MINI service team, as we do not have any record of you visiting the MINI location for service, only sales. While we are sorry to see the frustrations you have shared, we appreciate you taking the time to contact DealerRater so that they may assist you in removing this review.

September 21, 2022

Work was diagnosed and completed on time as promised. Jason Velazquez, Dan Murphy, and Mark Mozdiez are SUPER only thing missing is the Cape. More

by SPIROB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

MINI of Ramsey responded

Thank you for this great review! We are happy to have diagnosed and provided a solution for your vehicle in a timely manner. Jason, Dan and Mark all enjoyed working with you, and our team looks forward to your next visit here at MINI of Ramsey.

September 21, 2022

We were pleased with the service but disappointed with the communication. Also, at our previous service, the oil sensor was not reset. More

by DEBHELFAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

MINI of Ramsey responded

Hi Deb, thank you for this honest feedback. I would like to assure you this feedback will be shared with our team in hope of improving future experiences. During your next visit, we hope to earn your full confidence.

September 21, 2022

Great service! Mini of Ramsey was suggested by a friend and you didn't disappoint. Was provided all the information and Jeremy was really patient and transparent th More

by ss4354
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jones
Sep 22, 2022 -

MINI of Ramsey responded

Thank you for taking the advice of a friend and giving our team here at MINI of Ramsey the opportunity to earn your business. We truly enjoyed working with you.

September 21, 2022

parts and service are Knowledgeable and patient , I'm pretty sure that sums it all up. More

by IKAS1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers at the front desk are we treat to the eyes.
Sep 22, 2022 -

MINI of Ramsey responded

Thank you for this positive review. I'm pleased to see our parts and service team provided you with knowledgeable and patient service. We hope top have you back at MINI of Ramsey.

September 20, 2022

Excellent service from Dan and team from the beginning to end of the service appt More

by Wendy6774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

MINI of Ramsey responded

Hi Wendy, thank you for taking the time to share your experience. We are pleased to see Dan, and the rest of our team, provided excellent service. Until next time, drive safe!

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