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MINI of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,557 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,557 reviews

August 26, 2022

Customer service department was very responsive and walked me through the whole process. They dealt with the insurance company and fixed the car In a timely manner. More

by joycogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Aug 26, 2022 -

MINI of Ramsey responded

Hello, We're pleased to hear you had a great and responsive service appointment experience at MINI of Ramsey! Thank you for your business and we look forward to working with you again. Safe travels!

Aug 26, 2022 -

MINI of Ramsey responded

Hello, We're pleased to hear you had a great and responsive service appointment experience at MINI of Ramsey! Thank you for your business and we look forward to working with you again. Safe travels!

August 25, 2022

Excellent service advisers and staff…love the short videos from service technicians showing your vehicle while being serviced… they clearly show you the issues and your mini is given back to you cleane More

by jamesX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Aug 25, 2022 -

MINI of Ramsey responded

Hi James, We're so glad you loved the short videos from the MINI of Ramsey service department during your wait. We appreciate your business and are happy to know you received excellent customer service! We look forward to seeing you at your next service visit.

August 25, 2022

They really did not look over the things I asked them to and it ended up being a super expensive brake job without any of the benefit I wanted of experienced mini techs looking over my car. Its the last ti More

by jared21
Recommend Dealer
No
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2022 -

MINI of Ramsey responded

Hi Jared, Our team appreciates the review of your last service appointment. We are sorry to hear you feel as though things were not looked over and this was never our intention. If you have any questions, please reach out to the service department. We are more than happy to help!

August 25, 2022

I love the video. Service was fast and easy. My wife was the customer she didn’t see the video and didn’t know there was underside cosmetic damage possibly fixable. More

by RBERGER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who did the work.
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Aug 25, 2022 -

MINI of Ramsey responded

Hello, thank you for the feedback from your last service appointment at MINI of Ramsey! We're glad you loved the service video and received fast and easy service. Thank you for your business and we look forward to working with you again soon.

August 25, 2022

Service was quick, and pleasant. Everything that was needed for the service of my vehicle was explained to me More

by mrnmrshopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Aug 25, 2022 -

MINI of Ramsey responded

Hello, Thank you for your business at MINI of Ramsey! We're pleased to know you received quick, pleasant service and felt everything was explained to you. Please let us know if you have any questions. Thank you and see you at your next service appointment!

August 25, 2022

I had a wonderful experience buying a mini. It made buying a car enjoyable. I would definitely recommend this dealership to anyone looking for a new car. More

by klwasher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

MINI of Ramsey responded

Hello, Congratulations on your new Mini! We hope you're loving your new car. We're pleased to learn you had a great car buying experience with MINI of Ramsey. We look forward to seeing you again!

August 25, 2022

Service dept front desk are very attentive and saved me money! My car was returned much quicker than I expected. More

by RRUD686473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Aug 25, 2022 -

MINI of Ramsey responded

Hello, Thank you for your business at MINI of Ramsey! We're thrilled to hear you received attentive and quick service during your visit. Cheers to the 5 star review! We look forward to working with you again soon!

August 24, 2022

Ruby and Michelle best to work with. Have had a mini for 17 years. I’ll keep coming back thanks to them. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Aug 24, 2022 -

Donna responded

Had a wonderful experience...Kudos to Ruby and Michelle..Feel like they both did what was best for me the customer..

Aug 25, 2022 -

MINI of Ramsey responded

Hi Donna, We are pleased to hear you've had a great time working with Ruby and Michelle at MINI of Ramsey! We appreciate your feedback and look forward to continuing to work with you.

August 24, 2022

Getting personal care and attention is always great, combined with excellent service is amazing. Everything is done timely and all options discussed. Who can ask for more. More

by LFISUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Aug 25, 2022 -

MINI of Ramsey responded

Hello, We truly appreciate your feedback from your service at MINI of Ramsey! We're happy to know you continue to receive great personal care and attention at each appointment. Thank you for your business!

Aug 25, 2022 -

LFISUN responded

You guys are the best

August 24, 2022

expert service,excellent customer service, and amazing professional staff. LOVED service department sends video of car inspection while waiting.HIGHLY RECOMMEND More

by ZORAIDAJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Aug 25, 2022 -

MINI of Ramsey responded

Hello, we're happy to hear you have enjoyed the service department videos of your cars inspection during service. Our team is pleased to know you have also received expert service from professional staff at MINI of Ramsey. Thank you for the great feedback! We look forward to working with you again soon!

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