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MINI of Ramsey

Ramsey, NJ

4.8
3,558 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,558 reviews

August 08, 2022

Always responsive and over-serving. I drive an hour for service over my local mechanic and it's worth every minute. More

by DONMINI81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

MINI of Ramsey responded

We are so glad to read that you are consistently impressed with our Service Department. Thank you so much for being our loyal customer here at MINI of Ramsey and we look forward to your next visit.

August 08, 2022

The Mini of Ramsey sales rep, Ruby King was a great help and a wonderful salesperson you can have!! She knows her stuff, a happy professional with great customer service. The whole experience of shopping & More

by ALETA924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

MINI of Ramsey responded

We are so delighted to read that your car-buying experience with us was positive and your interaction with our Sales Department was professional. Thank you so much for entrusting us at MINI of Ramsey with your vehicle purchase and congratulations on your new MINI Countryman!

August 08, 2022

They get back to you on a timely manner . My advisor is very personable and always willing to help ;) More

by JEF.AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 09, 2022 -

MINI of Ramsey responded

We're glad to see that you had a prompt and personable encounter with our Service Team. Please don't hesitate to reach out to us here at MINI of Ramsey in the future if you need any further auto-related assistance. Thank you for your 5-star feedback.

August 07, 2022

Receptionist was extremely rude. I’ve always visited this mini dealership since I bought my car in 2015 and I have never been treated so poorly. Would not recommend going here. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abraham Khalifeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
Aug 10, 2022 -

MINI of Ramsey responded

Stephanie, Thank you for your loyalty to our team over the past 7 years. Your business is greatly valued and we would appreciate the opportunity to earn back your confidence. Please consider reaching out to me at the number below. Mark Mozdziez 551-777-5641 General Service Manager

August 07, 2022

I bought my Mini here 17 years ago and I allow no one else to service it. My service team consists of Ryan (my advisor) and Ash (my mechanic). I have complete faith in them and never question their jud More

by RichK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash (service technician), Ryan Patti
Aug 09, 2022 -

MINI of Ramsey responded

Rich, thank you for your five-star review. We strive to always provide a high level of customer satisfaction here at MINI of Ramsey. We are overjoyed to learn our Service Team consistently goes above and beyond to ensure our customers have a positive experience. Let us know if we can be of further assistance to you.

August 06, 2022

I worked with both Abe and Alexandra in helping me get into a new lease. Abe spent a lot of time with me explaining different options. He was very patient and accommodating . Alexandra assisted me when I More

by AntoninaPhipps
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

MINI of Ramsey responded

Our Sales Team is glad to have been patient and accommodating during your leasing experience with us. We always want to ensure our customers are well informed about their options and treated with a smile! MINI of Ramsey looks forward to doing business with you again.

August 06, 2022

The place looks very clean in front and back of the house. They are also very friendly More

by jimmyyannie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

MINI of Ramsey responded

We are glad you enjoyed your visit here at MINI of Ramsey, Jimmy. We would be delighted to offer you more friendly interactions for your future automotive needs.

August 05, 2022

A top rate dealership who went above and beyond to assist we with a purchase suited to?my needs. Thank you so much! More

by TORNADOEVOLUTION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Arroyo
Aug 07, 2022 -

MINI of Ramsey responded

Thank you for sharing your five-star review. We at MINI of Ramsey are pleased to learn that our Sales Team went above and beyond to provide the right fit for you. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

August 05, 2022

Excellent customer service. Always greeted with a smile and quick to answer any questions you might have. More

by AntoninaPhipps
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 07, 2022 -

MINI of Ramsey responded

Antonina, we here at MINI of Ramsey appreciate your five-star review. Nothing pleases us more than learning you were shown an excellent dealership experience working with our team. Let us know if we can be of further assistance to you.

August 05, 2022

Took them 3 visits to fix a brand new tire. Ridiculous. Then tried to make it seem like their inability to fix a tire was my fault. Never going back More

by JEN_BAUSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 10, 2022 -

MINI of Ramsey responded

Hi Jen, It is unfortunate to see the feedback you have shared in regards to your tires. When you have a moment, I would appreciate the opportunity to learn more about your visit and work towards earning back your business. Please consider reaching out to me at the number below. Mark Mozdziez 551-777-5641 General Service Manager

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