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MINI of Ramsey

Ramsey, NJ

4.8
3,558 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,558 reviews

August 02, 2022

Mini of Ramsey is a clean, comfortable dealership with friendly, knowledgeable staff. I felt in good hands. More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

MINI of Ramsey responded

Thank you for this kind review, John! It is our pleasure to always be friendly and knowledgeable for our valued customers. We hope to assist you again here at MINI of Ramsey.

August 02, 2022

Prof staff. Clear comms. Waiting area could use an upgrade. Clean building. Prices could be better More

by moirakilcoyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

MINI of Ramsey responded

Thank you for sharing this honest feedback. Overall, we are happy to see your visit was enjoyable and we will be sure to share these comments with our team here at MINI of Ramsey. We hope to see you again down the road!

August 02, 2022

Best service department ever, constant updates while they are working on the car. Great customer service More

by MARGARET.KISS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 02, 2022 -

MINI of Ramsey responded

We are glad to know you find our Service Department to be the best! It would be our pleasure to assist you again here at MINI of Ramsey.

July 31, 2022

Excellent service and professional team at work. Clear communications and work done right first time and car returned on time as planned. Too notch car dealership. Keep up the great work More

by Bajanboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 31, 2022 -

MINI of Ramsey responded

We are glad to have repaired your vehicle and gotten it back to you promptly. Our Service Team is thrilled to have had the pleasure of providing you with an excellent and professional dealership experience. MINI of Ramsey looks forward to assisting you again.

July 31, 2022

Excellent service going the extra yard. Pleasant and approachable, Jason gets the star.. all in all a great service experience. More

by icl1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

MINI of Ramsey responded

We are thrilled to read that you had a great servicing experience here at MINI of Ramsey. Our Service Department takes great pride in being pleasant for our valued customers. We look forward to seeing you again.

July 31, 2022

Very courteous, prompt, extremely kind and people of their word.The pick up and delivery meant the most for me. More

by EDIEP380
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
Jul 31, 2022 -

MINI of Ramsey responded

It is great to read that you enjoyed the services we provided to you here at MINI of Ramsey. Thank you for the kind words about our courteous, prompt, and kind team. We hope to assist you again.

July 31, 2022

Great service! Efficient, knowledgeable, helpful, attentive and polite. Quality workmanship. Service could not be better. More

by COEDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception desk is always pleasant and helpful
Jul 31, 2022 -

MINI of Ramsey responded

We are glad to have provided you with efficient, knowledgeable, helpful, attentive, and polite care during your servicing visit. We hope to have the pleasure of offering that same experience to you again here at MINI of Ramsey.

July 30, 2022

I settled my entire lease deal easily over text message. I like that. They were the fastest dealer in the trailer-state to get me a 2023. They seem to really care. I like them especially Ruby. More

by arielschulman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

MINI of Ramsey responded

Thank you for the five-star review. We are glad to see that everything was able to be handled via text for you. Let us know if you need any automotive assistance in the future. Have a great day from the team here at MINI of Ramsey.

July 30, 2022

Very good service! ! people in the mini of Ramsey is very kind and professional!! Thank you More

by SHINWANKANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 31, 2022 -

MINI of Ramsey responded

We are thankful to know that you had a kind and professional visit with our Service Team at MINI of Ramsey. We appreciate your review.

July 30, 2022

The after purchase experience was terrible - had to chase down to get temp plates and be able to drive my vehicle while Abe just kept saying ‘it’s out of my control’, no follow up. He was just rude and unpro More

by E All
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abraham Khalifeh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

MINI of Ramsey responded

Hello Emilia, It is unfortunate to hear of your disappointment with your after-sale service. We strive to treat our customers with the utmost respect and professionalism, regardless of purchase status. I would like the opportunity to rectify this situation and hopefully earn back your trust. Please email me at your earliest. Michael Tornatore MichaelTornatore@driveprestige.com General Manager

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