Back

MINI of Ramsey

Ramsey, NJ

4.8
3,559 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
Contact Dealership

925 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 3,559 reviews

July 30, 2022

The after purchase experience was terrible - had to chase down to get temp plates and be able to drive my vehicle while Abe just kept saying ‘it’s out of my control’, no follow up. He was just rude and unpro More

by E All
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abraham Khalifeh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

MINI of Ramsey responded

Hello Emilia, It is unfortunate to hear of your disappointment with your after-sale service. We strive to treat our customers with the utmost respect and professionalism, regardless of purchase status. I would like the opportunity to rectify this situation and hopefully earn back your trust. Please email me at your earliest. Michael Tornatore MichaelTornatore@driveprestige.com General Manager

July 30, 2022

The whole service experience was good from start to finish. I was checked in quickly and efficiently. The work was explained to me. While waiting I was very comfortable in the waiting area. I received More

by chrisneske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 31, 2022 -

MINI of Ramsey responded

Hello, The Service Team will be happy to learn that you had a good experience from start to finish. There is nothing that makes our day better than receiving reviews like yours. Thank you for providing additional feedback about our waiting area and options. We appreciate your business at MINI of Ramsey.

July 30, 2022

Great service. Fast and efficient. Ryan did a great job taking care of my needs. More

by jshada58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 31, 2022 -

MINI of Ramsey responded

We are so pleased to see that you had an efficient and quick visit with us here at MINI of Ramsey. Our team strives to provide all of our customers with a five-star visit.

July 29, 2022

Was taken care of if mom and I arrived everything was explained to me what was going to be done and they will come back with any additional things that they suggested which they did when items repaired u More

by PiermontNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 30, 2022 -

MINI of Ramsey responded

Thank you for trusting us with your vehicle and choosing MINI of Ramsey. We are thrilled to learn our Service Team provided great customer service. Come back and visit us again for any future needs.

July 29, 2022

Great dealer! !! Very attentive to the client’s needs and extremely prompt when responding to any questions. More

by Antonio Oliveira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 29, 2022 -

MINI of Ramsey responded

Hi Antonio, it's so nice to read that you had a responsive and prompt experience with our Service Team. That's exactly what we like to see. Thank you for bringing your business to us at MINI of Ramsey and we look forward to servicing your car again when needed.

July 29, 2022

It felt welcoming and had a comfortable atmosphere. The associates were also very helpful and provided great service. More

by Jermaic Fuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

MINI of Ramsey responded

Jermaic, thank you for taking the time to share your four-star review, it means a lot. Our job at MINI of Ramsey is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you. Don't hesitate to reach out to us in the future.

July 28, 2022

Documentary service and pre delivery service fees seemed high. Got a nice low mileage used car. There was only one Key Fob and I didn't learn that until delivery. Toyota quoted me over $600 to get another. More

by randyrdh
Recommend Dealer
Yes
Employees Worked With
Ruby King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

MINI of Ramsey responded

Hi Randy, thank you for shopping our pre-owned inventory! While we are pleased to know you enjoyed the purchase process, we regret to see the issues you have had in gaining a second key fob. If there is anything our team can do to help, don't hesitate to give us a call.

July 28, 2022

I don’t know much about the dealership but the service department are the best More

by RATANT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

MINI of Ramsey responded

MINI of Ramsey is thrilled to know that you find our Service Team to be the best! We look forward to assisting you again.

July 26, 2022

The dealership has so far surpassed my expectations. Hoping it never changes. Only wish you still served bagels! More

by Robin Giordano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 27, 2022 -

MINI of Ramsey responded

Thank you for your positive feedback, Robin. It is great to know we are surpassing your expectations here at MINI of Ramsey. We look forward to seeing you again!

Jul 28, 2022 -

Robin Giordano responded

keep up the great work!

July 26, 2022

Knowledgeable and professional personnel made the recent purchase of our mini countryman an excellent experience More

by ECKI1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Bogris
Jul 26, 2022 -

MINI of Ramsey responded

Your pleasant feedback is appreciated and we are happy to know our Sales Team provided you with excellent customer service throughout the purchasing process. Congrats on your new Mini and we value your business with MINI of Ramsey.

...
113
...