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MINI of Ramsey

Ramsey, NJ

4.8
3,591 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and ...
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,591 reviews

August 05, 2022

A top rate dealership who went above and beyond to assist we with a purchase suited to?my needs. Thank you so much! More

by TORNADOEVOLUTION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Arroyo
Aug 07, 2022 -

MINI of Ramsey responded

Thank you for sharing your five-star review. We at MINI of Ramsey are pleased to learn that our Sales Team went above and beyond to provide the right fit for you. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

August 05, 2022

Excellent customer service. Always greeted with a smile and quick to answer any questions you might have. More

by AntoninaPhipps
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 07, 2022 -

MINI of Ramsey responded

Antonina, we here at MINI of Ramsey appreciate your five-star review. Nothing pleases us more than learning you were shown an excellent dealership experience working with our team. Let us know if we can be of further assistance to you.

August 05, 2022

Took them 3 visits to fix a brand new tire. Ridiculous. Then tried to make it seem like their inability to fix a tire was my fault. Never going back More

by JEN_BAUSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 10, 2022 -

MINI of Ramsey responded

Hi Jen, It is unfortunate to see the feedback you have shared in regards to your tires. When you have a moment, I would appreciate the opportunity to learn more about your visit and work towards earning back your business. Please consider reaching out to me at the number below. Mark Mozdziez 551-777-5641 General Service Manager

More
August 05, 2022

mini of Ramsey has been very professional and confident with the maintenance of my vehicle. The text that shows the walk around and service on your vehicle is very comforting. It's almost as though you More

by TSCARLETT33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne??? He's the technician who service my vehicle and walk through step by step itemizing everything
Aug 07, 2022 -

MINI of Ramsey responded

Thank you for taking the time to leave this amazing review regarding your servicing visit here at MINI of Ramsey. Our Service Team takes great pride in knowing they are providing communicative and comforting care to our valued customers and their vehicles. It would be our pleasure to provide you with more phenomenal experiences for your future maintenance needs.

More
August 05, 2022

Bad experience. Not going to come back. Requested a loaner and they didn’t have one for me. More

by nathanagati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Patti
Aug 05, 2022 -

MINI of Ramsey responded

Hi Nathan, I deeply regret to hear of your dissatisfaction with your recent visit. I would appreciate the opportunity to earn back your trust and to further discuss your experience. Please call me at your soonest convenience. Mark Mozdziez 551-777-5641 General Service Manager

August 04, 2022

Mini of Ramsay always performs excellent service. They explain all procedures and costs before working in your vehicle. More

by WJR218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

MINI of Ramsey responded

Thank you for your business and the great rating for our team at MINI of Ramsey.

August 04, 2022

I arrived a few minutes early for my appointment but my car was taken immediately. The service took about an hour and a half which was what I expected. More

by SUZMARZOCCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

MINI of Ramsey responded

It's great to see that we provided you with a prompt service appointment. Your satisfaction means a lot to us. Thanks for visiting us at MINI of Ramsey and for your recognition on DealerRater.

August 04, 2022

Love Bob Filenbaum super professional Everyone at Ramsey mini is so friendly I have told all my friends to go here More

by Rbonx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

MINI of Ramsey responded

Thank you for recommending our team here at MINI of Ramsey we take customer satisfaction very seriously and are pleased to know that you always have a great experience.

August 04, 2022

Great Service Center and sincere customer care and always dependable. Will recommend to all Mini reliability. More

by francoc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Aug 05, 2022 -

MINI of Ramsey responded

Thank you for the recommendation. Our team at MINI of Ramsey appreciates your business.

August 03, 2022

Mini of Ramsey was very responsive to setting up the service appointment and kept me well informed of the work to be done More

by AD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna was very helpful, Ryan Patti
Aug 04, 2022 -

MINI of Ramsey responded

Here at MINI of Ramsey, it is our goal to ensure our customers are informed and well taken care of. We look forward to having the pleasure of assisting you again.

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