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MINI of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,542 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,542 reviews

March 25, 2023

Everyone at the shop and front desk is professional and present. No body is distracted. It's a level of care and attention I bring to my own business and it's hard to find real customer service. Great job More

by Mini4X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
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Mar 27, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share these kind thoughts. I couldn't be happier to read that you found our team to be professional and attentive throughout your visit, and will be sure to pass along the kind feedback. Until your next due service, motor on!

March 25, 2023

Pleasant and helpful staff. Wash my car and had a great cappuccino. I wish they had a dealership closer to me. More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

MINI of Ramsey responded

Hi Jude, thank you for making the drive over to MINI of Ramsey. We are happy to know a few of our complimentary offerings made it a little more worth while, and we hope you will continue to choose our team for your vehicles future service needs.

March 24, 2023

I went for an oil change Service writer was so accommodating explain everything that was being performed and the car washed afterwards 🌞 More

by sarkisb
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

MINI of Ramsey responded

I'm happy to see our team provided you with clear, prompt and helpful communication throughout your visit, and would like to thank you for bringing your Mini to MINI of Ramsey. We hope to have you back for your next due service.

March 24, 2023

Excellent customer service. Personnel is very knowledgeable and understanding. I’ve been a client since 2013 and always had a great experience. More

by RMENDOZA3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

MINI of Ramsey responded

Thank you for your loyalty over the past several years! Our team truly appreciates the relationships we have built with our customers, and we look forward to working with you for many more years to come.

March 24, 2023

Always professional, polite and pleasant! I am enjoying the experience!! I have one and my daughter...great cars! More

by debeliw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

MINI of Ramsey responded

Professional, polite and pleasant, three words our team is more than honored to be described as. Thank you for choosing MINI of Ramsey and thank you for leaving this kind review. We hope to have you back soon.

March 23, 2023

Smooth process! Spiro was great to work with and very knowledgeable of the vehicle. The entire staff was friendly and helpful. More

by ADELLEPAVLIK
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Bogris
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Mar 23, 2023 -

MINI of Ramsey responded

Hey Adelle, thank you for thinking of MINI of Ramsey to assist with your vehicle needs. I couldn't be more pleased to read of the level of service provided to you by our team member, Spiro, and will be sure to pass along your kind comments.

March 22, 2023

Work was completed on time. Really liked the info provided during pre-work inspection of tires, brakes, general underside condition showing all was in order with my Mini. Als More

by PJFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

MINI of Ramsey responded

Hey PJ, our team is MINI of Ramsey is happy to have returned you MINI to the streets looking fresh! We truly appreciate you choosing our team for service and hope to have you back for any future maintenance needs.

Mar 22, 2023 -

PJFRED responded

Your team is great!

March 22, 2023

Work completed super fast while I was waiting, very professional and knowledgeable. Satisfied with everything. Staff very friendly. More

by kempes777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share your satisfaction with our team. Performing you vehicle maintenance in a timely, professional and knowledgable manner was our pleasure. We hope to have the opportunity to work with you again in the future.

March 22, 2023

However the process for verifying checks is flawed. Your system does not encompass all banks and because your system is flawed I was forced to return to the dealership with a bank check even though my More

by PG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

MINI of Ramsey responded

Hello, while I'm pleased to see the majority of your visit went well, I would like to apologize for the miscommunication in regards to the check you originally provided. I would like to assure you this feedback will be shared with our team in hopes of improving future experiences, and greatly appreciate you taking the time to return to our location with a check.

March 22, 2023

Excellent service and excellent customer service thank you for everything I will recommend your service to entone More

by JMGOLDEN03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

MINI of Ramsey responded

Thank you for your willingness to recommend our team at MINI of Ramsey! We will always be here to provide high-level service for both you and those you recommend to us. Until your next visit, we wish you safe travels on the road ahead.

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