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MINI of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,541 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,541 reviews

January 05, 2023

It’s my second time using This service department and the reps are very helpful and knowledgeable and certainly not overly aggressive. It’s a great experience in a comfortable waiting area. More

by ASMARINOFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

MINI of Ramsey responded

Thank you for returning to our service team at MINI of Ramsey. We are happy to know you have enjoyed the level of care provided by our team and look forward to assisting you with any future maintenance needs. Until your next visit, motor on!

January 05, 2023

Some of the people are great! Some are not, so it's 50/50 lol.... More

by frankiebb333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

MINI of Ramsey responded

Hi Frankie, thank you for this honest feedback. It is our goal for each of our team members to provide excellent service, and I'm sorry to learn this was not the case during your recent visit. In the future, I hope you will allow us the opportunity regain your full confidence.

January 05, 2023

Service representative very helpful and professional. Completed full check on vehicle before 100,000 miles. Purchased extended service agreement for additional year. More

by BRIAN CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

MINI of Ramsey responded

Hi Brian, thank you for bringing your vehicle to our team at MINI of Ramsey for service. We are pleased to see you were happy with the care provided on behalf of our team and look forward to working with you as necessary over the next year.

January 03, 2023

I Always receive excellent service from Ramsey Mini. They are courteous, thorough, helpful and they provide enough information to make an informed decision about the repairs More

by MIAMI_2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

MINI of Ramsey responded

Thank you for this kind feedback. Our team is always happy to provide courteous, thorough and helpful service! If there is anything further we can do to help in the future, please don't hesitate to reach out to our team at MINI of Ramsey.

January 03, 2023

Everyone went above and beyond. Especially at the holidays! Really appreciate the service videos that explain the issues. More

by ELTAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

MINI of Ramsey responded

Thank you for trusting our service team to go above and beyond in ensuring you and your vehicle were back on the road in no time. It was a pleasure having you at MINI of Ramsey and we hope to have the opportunity to work with you again on the future.

January 03, 2023

Very nice experience. I liked the video from the mechanic, they didn’t have that in the SF area MINI service center I used to go to. I also appreciated the free refreshmen More

by pshin45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle to our team at MINI of Ramsey for service. We are happy to know you enjoyed our video walk through and waiting area. Until your next service, safe travels!

December 31, 2022

Dealership had new and used models available to see , drive and purchase. Receptionist was welcoming. More

by idabattone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waite
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Jan 03, 2023 -

MINI of Ramsey responded

Hello! It is so great to hear about the level of customer service you have received from our team here at MINI of Ramsey! Until next time, we wish you safe travels.

December 30, 2022

Work was completed well, length of time wasn’t good, nice having a loaner for the time More

by dm4bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

MINI of Ramsey responded

Hi! Thank you so much for taking the time out of your day to leave us a 5 star review. We look forward to seeing you again soon!

December 30, 2022

The sales men Guy Greg he was very nice person. Mini of Ramsey great Dealer. Thank you so much. More

by Shahed
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

MINI of Ramsey responded

Hi Shahed! We are so pleased to hear that you had such a lovely experience thanks to Greg! Thank you for taking the time to leave a review, we hope to see you again soon.

December 30, 2022

Amazing service. Everything was quick and easy. Applied on a Tuesday, picked up my car on a Saturday. I’m so grateful for you guys. Recommended to my partner and his More

by MISSRAYCHEL165
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter, Lily, Eric Soto
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Jan 03, 2023 -

MINI of Ramsey responded

Hello! We try to be as quick and efficient as possible so our lovely customers can get back to their lives! Thank you for your kind words. We hope to see you again soon!

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