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MINI of Ramsey

Ramsey, NJ

4.8
3,537 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
Contact Dealership

925 Route 17 South

Ramsey, NJ

07446

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Showing 3,537 reviews

November 02, 2022

Had a great experience they were very professional and honest. I’ll be getting my next car from mini of Ramsey when my lease is up. More

by mundlemundle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

MINI of Ramsey responded

Thank you for choosing MINI of Ramsey. Our team is pleased to know you plan to return for your next vehicle. In the meantime, we wish you safe travels.

November 02, 2022

Awesome customer service and clear communication with video showing condition of car. They even gave me a loaner to use. More

by KEDWARDSCHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

MINI of Ramsey responded

Thank you for this positive review following your service. Our team is happy to know you appreciated our video overview, and we hope you will return to MINI of Ramsey for any future maintenance needs.

November 02, 2022

Having people like the service team at Mini take care of my car is a huge weight off my shoulders. I know that “Luca” is always in good hands with them. They towed, fixed, and cleaned it while I was at work More

by NATESINGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 04, 2022 -

MINI of Ramsey responded

Hi Nate, thank you for sharing your confidence in our team. MINI of Ramsey will always be here to provide your vehicle with quality maintenance.

November 02, 2022

Appreciate the courtesy and service received from MINI of Ramsey. Dan Murphy is a top notch advisor. More

by bobkrieger1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

MINI of Ramsey responded

Hi Bob, thank you for this kind review of your experience with our MINI of Ramsey team. We are always happy to provide courteous customer care and top-notch service. Until your next visit, drive safe.

November 02, 2022

As an out of towner, they accommodated a necessary fix very well despite being closed on the weekend. Their communication was top notch, and willingness to apply the coupon to necessary fixes was great. T More

by Elyse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

MINI of Ramsey responded

Hi Elyse, thank you for choosing to reach out to our team. We are happy to have helped a fellow traveler. Should you come to town again, don't hesitate to stop in.

November 02, 2022

Great service, very courteous. They work had to keep you informed. Highly recommended! Will use for service every time. More

by TERMINAL_AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Nov 04, 2022 -

MINI of Ramsey responded

Hello, our team is happy to know you plan to return to MINI of Ramsey for any future service needs. We look forward to having the opportunity to assist you in the future.

November 01, 2022

Did not meet or speak with Abraham Khalifeh. Robert Filenbaum has been my sales contact for both my 2023 and 2020 mini --he's knowledgeable, professional and a nice guy to boot. And I've been More

by SFINGERHUT
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

MINI of Ramsey responded

Hello! Thank you for not only taking the time to leave a review but also for your continued loyalty. We appreciate your compliments and feedback. Congratulations on purchasing another MINI, we hope you will continue to consider us for future dealer needs.

November 01, 2022

Very friendly (Thank you Ruby). Bought a used car there and they repaired an issue even after I already paid. Break failure when I drove from the lot. Handled repair very good. More

by Gernot Weber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

MINI of Ramsey responded

Hi Gernot! Congratulations on your purchase! We are more than happy to have the maintenance issue fixed so that all you have to worry about is enjoying your new ride! Thank you for leaving a review and please reach out to us if you ever have any other questions, concerns, or dealer needs.

November 01, 2022

Prompt, polite, respectful and detailed help and explanation of what was wrong. My car and I were back on the road quickly. Super appreciative of everyone for fitting me in. More

by snilsson1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

MINI of Ramsey responded

Hi! We are so happy to hear that not only did you have a great time here with us at MINI of Ramsey but we were also able to fit you in and get both you and your car back on the road in a timely manner. We hope to see you again soon!

November 01, 2022

This is the 3rd time I have brought my mini in for the clicking in the gas pedal and it’s still not fixed. This car was expensive and it shouldn’t be happening. But it should be fixed by now!!! More

by Katyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

MINI of Ramsey responded

Hi Katy, it is unfortunate to see the feedback you have shared here despite our team best efforts to work with you. In summary, During your recent visit our team asked to go for a test drive with you so we could replicate the issue you had described, however, you did not have the time to do so. Our team would still be happy to assist you, and we hope you will consider reaching out directly so that we may set up a time to ensure your vehicle is diagnosed properly. Mark Mozdziez 551-777-5641 General Service Manager

Nov 08, 2022 -

Katyjo responded

I never said I Didn’t have time. I thought they were going to try and fix it and see if they heard the noise. IF not when I picked it up I would go for a test drive.

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