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MINI of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,538 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,538 reviews

November 01, 2022

This is the 3rd time I have brought my mini in for the clicking in the gas pedal and it’s still not fixed. This car was expensive and it shouldn’t be happening. But it should be fixed by now!!! More

by Katyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

MINI of Ramsey responded

Hi Katy, it is unfortunate to see the feedback you have shared here despite our team best efforts to work with you. In summary, During your recent visit our team asked to go for a test drive with you so we could replicate the issue you had described, however, you did not have the time to do so. Our team would still be happy to assist you, and we hope you will consider reaching out directly so that we may set up a time to ensure your vehicle is diagnosed properly. Mark Mozdziez 551-777-5641 General Service Manager

Nov 08, 2022 -

Katyjo responded

I never said I Didn’t have time. I thought they were going to try and fix it and see if they heard the noise. IF not when I picked it up I would go for a test drive.

November 01, 2022

Great people…understanding…considerate! ! Would Recommend Mini to everyone I know. Glad to be part of Mini More

by DINNO27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2022 -

MINI of Ramsey responded

Hi Dinno! Wow, thank you for your kind words and recommendations! We are so pleased to hear that during your time here, you encountered understanding and considerate interactions. We look forward to seeing you again down the road.

November 01, 2022

Consistently responsive. Great communication. Have used them for years. Only wish they were closer to us. More

by psingh00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Nov 02, 2022 -

MINI of Ramsey responded

Hi P.Singh, Thank you for not only leaving a review but for also letting us know what a great job our team is doing. Communication is the key to great customer service and we are so pleased to see that it is well appreciated. Until next time, we wish you safe travels.

November 01, 2022

I can't say enough good things about mini of Ramsey! ! Kind and helpful and thorough come to mind immediately. Service is exceptional and just love this dealership. More

by HOPEYFREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

MINI of Ramsey responded

Hello, Your kind words have truly made us smile. We are so pleased to see that your experience went so well. Thank you for trusting us with your vehicle and we hope you will continue to consider servicing you vehicle here with us at MINI of Ramsey

October 31, 2022

Clean, kind, understanding and accommodating. I enjoy speaking to the reps and having a cup of coffee in their lounge. More

by MONIBUG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Oct 31, 2022 -

MINI of Ramsey responded

Thank you for choosing MINI of Ramsey for your vehicles service. Our team enjoys visiting with you during your wait, and we look forward to having you back for future services. Happy Halloween!

October 31, 2022

The dealership is very beautiful and clean. It’s a very pleasant environment with many cars to choose from. I would absolutely be a returning customer in the future. More

by Fuji_Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Bogris
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Nov 02, 2022 -

MINI of Ramsey responded

Hello! Your kind words have made our day! We are so proud to hear that even during a vehicle shortage, we here at MINI of Ramsey still have so many cars to choose from. Thank you for leaving a review and look forward to seeing you again down the road.

October 30, 2022

Great , people and service. We did have to wait 3 hours due to an upgrade. More

by ZAYDAOTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of these
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Oct 31, 2022 -

MINI of Ramsey responded

Hello, while we are sorry for the wait, our team is happy to know you found us to offer great service! If there is anything we can do to help in the future, please don't hesitate to reach out.

October 28, 2022

Very pleasant professional staff. Finished before they said they would complete the work. Nice environment to wait for my Mini to be serviced. More

by DEBORAHCSCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

MINI of Ramsey responded

Hi Deborah! Thank you for taking the time to write about your experience here. We are so happy to see that we got your car back to you even sooner than expected. Please let us know if there is anything we can do during future visits to turn your 4-star experience into 5-stars!

October 26, 2022

Horrible service, changed price on me, delayed financing and because of that got a far worse rate - and only so they could try to upsell me in person. Will never use this dealer again. More

by bryan56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Jones
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Oct 27, 2022 -

MINI of Ramsey responded

Hi Bryan, Thank you for the opportunity to earn your business. Our prices reflect current market value and are subject to change almost daily during these unprecedented times of vehicle shortages. Though we are committed to providing complete transparency to our guests, we understand this is still frustrating. Your feedback will be discussed with our team internally and if you would like to speak with me further regarding this matter, please feel free to reach out to me at the number below. Best, 551-777-5700 Abraham Khalifeh General Sales Manager

October 26, 2022

Working at with Ramsey Mini was a great experience. Terry was wonderful and I would recommend them to anyone More

by erinmcgorty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

MINI of Ramsey responded

Hi Erin! Hearing that you had such a great experience while visiting us here at MINI of Ramsey makes us proud. Thank you for your review and for letting us know what a great job Terry is doing. We hope to see you again soon.

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