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MINI of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,552 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,552 reviews

October 30, 2022

Great , people and service. We did have to wait 3 hours due to an upgrade. More

by ZAYDAOTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of these
Report | Print
Oct 31, 2022 -

MINI of Ramsey responded

Hello, while we are sorry for the wait, our team is happy to know you found us to offer great service! If there is anything we can do to help in the future, please don't hesitate to reach out.

October 28, 2022

Very pleasant professional staff. Finished before they said they would complete the work. Nice environment to wait for my Mini to be serviced. More

by DEBORAHCSCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2022 -

MINI of Ramsey responded

Hi Deborah! Thank you for taking the time to write about your experience here. We are so happy to see that we got your car back to you even sooner than expected. Please let us know if there is anything we can do during future visits to turn your 4-star experience into 5-stars!

October 26, 2022

Working at with Ramsey Mini was a great experience. Terry was wonderful and I would recommend them to anyone More

by erinmcgorty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2022 -

MINI of Ramsey responded

Hi Erin! Hearing that you had such a great experience while visiting us here at MINI of Ramsey makes us proud. Thank you for your review and for letting us know what a great job Terry is doing. We hope to see you again soon.

October 26, 2022

Horrible service, changed price on me, delayed financing and because of that got a far worse rate - and only so they could try to upsell me in person. Will never use this dealer again. More

by bryan56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Jones
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Oct 27, 2022 -

MINI of Ramsey responded

Hi Bryan, Thank you for the opportunity to earn your business. Our prices reflect current market value and are subject to change almost daily during these unprecedented times of vehicle shortages. Though we are committed to providing complete transparency to our guests, we understand this is still frustrating. Your feedback will be discussed with our team internally and if you would like to speak with me further regarding this matter, please feel free to reach out to me at the number below. Best, 551-777-5700 Abraham Khalifeh General Sales Manager

October 26, 2022

I’ve been having my car serviced at Mini in a Ramsey for years. They’ve been great. Excellent service, nice loaners and quick turnaround. More

by ALLEN26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Spiro Bogris
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Oct 28, 2022 -

MINI of Ramsey responded

Hi Allen! Firstly, we would like to thank you for your continued loyalty throughout the years. We are so pleased to hear that throughout the years we have been providing 5-star worthy customer service. Thank you for your review and until next time, drive safe.

October 26, 2022

Excellent, attentive and timely service. Jason took good care of me. Keep providing exceptional service More

by DSTRATO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

MINI of Ramsey responded

Hello! We appreciate you for taking the time to write about your experience! It makes us so proud knowing that Jason has done such a great job ensuring that our valued clients are having a 5-star worthy experience. Please do not hesitate to reach back out to us for any other dealer needs. We are always happy to help!

October 26, 2022

Fantastic experience! Love my MINI! Ruby was so much fun to work with. Best dealership I’ve dealt with. More

by lgambetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2022 -

MINI of Ramsey responded

Hello! Congratulations on your new MINI! We are so pleased to hear that the purchasing process was an enjoyable experience as buying a car should be exciting and fun! Thank you for your kind words and we hope to see you around down the road.

October 25, 2022

Had a check engine light 2 days before granddaughters wedding. Ramsey Mini made time for an evaluation and had the car the next day. Jason Velazquez was fantastic to work with. Appreciate the service and More

by 4x4Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any technician that assisted with resolution.
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Oct 25, 2022 -

MINI of Ramsey responded

Hello! Thank you for taking the time to leave a review! We are so pleased to read about the experienced you endured with our service department thanks to Jason. If there is anything else we can help with, please do not hesitate to reach back out to us. In the meantime, we wish you safe travels!

October 25, 2022

Very pleased with recent emergency service. Dan was most helpful and communicated clearly and promptly. A little pricy but I suppose that's normal when getting professional, expert service an More

by fudgiemonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby King
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Oct 26, 2022 -

MINI of Ramsey responded

Hello! Thank you for taking the time to leave a review! We are so pleased to see that our service department was able to get your vehicle in and fixed in a timely manner. It brings us great joy in knowing that you are well-satisfied with your vehicle! If you have any other questions or concerns please feel free to reach out to us!

October 25, 2022

The service was good however I miss Ryan. I also wish that when my car is serviced that they don’t change my internal settings. More

by DCLOPAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

MINI of Ramsey responded

Hello! We miss Ryan too! Thank you for letting us know what we can do in the future to provide 5-star clients care. We hope you will continue to consider us for your dealer needs.

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