MINI of St Louis

The dealership”is well laid out and has a great atmosphere. The people who work in all departments are friendly and helpful. We just bought our 2nd Clubman and would highly recommend this dealers atmosphere. The people who work in all departments are friendly and helpful. We just bought our 2nd Clubman and would highly recommend this dealership. More

The process of buying a Mini was low stress and very enjoyable. Car was prices right. Paperwork was a breeze. Well done! enjoyable. Car was prices right. Paperwork was a breeze. Well done! More

First car I bought Dustin help me a lot honest, support and great knowledge FANTASTIC EXPERIENCE 👍🏼👍🏼👍🏼 and great knowledge FANTASTIC EXPERIENCE 👍🏼👍🏼👍🏼 More

Excellent customer service and the quality is always second to none. I love my Mini and my new addition as well. second to none. I love my Mini and my new addition as well. More

I don’t know that I have been treated better by any other car dealer in my 45 years of being a car owner. HIGHLY recommend Mini of STL❣️ car dealer in my 45 years of being a car owner. HIGHLY recommend Mini of STL❣️ More

Mini of St Louis is the most fun place to visit! All the beautiful, colorful autos! The staff is very happy to be working there. I am on my 4th Mini and cannot imagine driving anything else. Sa All the beautiful, colorful autos! The staff is very happy to be working there. I am on my 4th Mini and cannot imagine driving anything else. Sam Hard has been there for me with the leases and sale. Service Managers....I forget your names...but you are terrific! They also have the best coffee machine around while you are waiting....which will not be long! The Showroom floor is full of Mini Coopers that you will love and good luck picking your color! It is very difficult as they are all beautiful. Thank you, Mini of St Louis, for making it fun and easy to own a Mini Cooper! More

Very friendly, helpful staff. Very nice waiting area. We love our Mini as old as she is they take care of her!! Very nice waiting area. We love our Mini as old as she is they take care of her!! More

Overall. The Dealership takes really good care of you! But I think the Old Finance guy was way Better! The Dealership takes really good care of you! But I think the Old Finance guy was way Better! More

Sales/buying experience with Deanna Gossman was very relaxed, professional, fun, helpful, easy. I have never had such a great experience buying a car. I could not thank Deanna enough for her personabl relaxed, professional, fun, helpful, easy. I have never had such a great experience buying a car. I could not thank Deanna enough for her personable and genuine nature. Service department also great overall. Arman very helpful. Communication great and timely. However, I brought my car in for oil change and state inspection. Within a couple hours, I was notified the car would need an engine timing change repair. I authorized further diagnostic work and was aware of the hourly labor rate and the time required for the diagnostic work. Once informed of the need for 5500 dollars worth of repairs, I told the crew to halt repair. I was disappointed to learn that the oil change and inspection proceeded thereafter and thus was charged for these services on a car that clearly was not going to be driven since I had refused the engine repair. I proceeded to trade in for a new car and received 500 dollars for the trade, while still being held accountable for the 700 dollars in charges to the service department. Scott Braun was made aware of my discontent and simply stated that that was between me and the service department. Needless to say, this felt dismissive to me. In my desire to keep the sale a most pleasant experience, I did not explore this discontent further at the time. As a fourth time buyer of a new mini from this dealership, I felt this was poor customer service and did harm to our future relationship. Thank you for allowing me to express this dissatisfaction. My intent is for the dealership to learn from this practice. More

The dealership was friendly from start to finish! The team did what they said they would do! The service was high quality! The pricing was competitive! It made it very easy to do business with them! The team did what they said they would do! The service was high quality! The pricing was competitive! It made it very easy to do business with them! I would highly recommend this dealership! More