Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

MINI of St Louis

Maplewood, MO

Overview
Employees
Reviews
Vehicles
4.9
1,882 Reviews
Iconic styling, go-cart handling, huge amounts of customization, and premium features all in a MINI package! MINI also offers great safety ratings, excellent economy, and a premium experience. Autohaus BMW proudly earned the MINI franchise in 2001. The MINI is an automotive ICON and we are honored to be a part of the rich MINI heritage. In an industry trending toward multi-dealer conglomerates this dealership is still family owned and operated. Let us show you why people love their MINI and MINI of St. Louis!
Contact Dealership
View Awards

40 Sunnen Dr

Maplewood, MO

63143

Directions

By Type

Showing 1,882 reviews

July 09, 2025

Service was great. Very thorough service. Always friendly and helpful. The service department was able to accommodate and resolve my issues. More

by RScherck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

MINI of St Louis responded

Thank you for the kind words! We’re so glad our service team was able to resolve your concerns thoroughly and with a friendly touch. We truly appreciate your trust and look forward to helping you again! :)

July 09, 2025

Very nice people, very expensive. I don’t have a total of fifteen words to say. More

by Timnoelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

MINI of St Louis responded

Thank you for your feedback. We are pleased that you have a good experience. We understand that service costs can feel high, and we always strive to provide the best value through expert care and transparency. We truly appreciate you choosing MINI of St. Louis.

July 07, 2025

Great job. Vey professional and helpful. Wonderful purchase. Would write more but excited andgoing to drive my new Mini Oxford. More

by Mick Weltman
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the 5-star review. We are thrilled that you had a professional and helpful purchase experience with Dustin and Michael. We hope you love every mile in your new MINI Oxford! :)

July 02, 2025

From the moment you drive your car into the service bay, until you pick up your car, you can count on professionalism and courtesy by all the Mini staff. More

by Lisa Marsh
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the 5-star review. We are thrilled you always have a great experience during your service visits. We hope to continue providing the best service to you and your MINI! :)

July 02, 2025

Whenever we are in the dealership, we always feel extremely welcomed and they make us feel like we are a part of the Mini family. More

by steve.shelton73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the kind words! We love hearing that you feel like part of the MINI family every time you visit, because you are! We look forward to welcoming you back soon. :)

July 01, 2025

The dealer did not even wash my car after it was serviced and they also did not refill my windshield washer fluid when the service indicator light was on the dash. The work that was performed was good just e More

by Adam.brentano503
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

MINI of St Louis responded

Thank you for sharing your feedback. We’re glad to hear the service work met your expectations, but we regret to hear we fell short in other areas during your visit. Your comments are important and will be shared with our team so we can continue to improve. We appreciate you bringing this to our attention and hope to provide a more seamless experience next time.

June 30, 2025

They treated me like i was valued as a customer. They took care of my car like it was theirs. More

by craigeryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We’re so glad you felt valued and that our team cared for your MINI as if it were their own. That’s exactly the experience we aim to provide every visit!:)

June 27, 2025

Bill and the whole team worked to make our experience seamless. We started working with Bill this fall as we searched for our perfect Mini. He provided support and guidance as we searched with no pressur More

by Carieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for sharing your experience and for choosing MINI of St. Louis again! We’re so glad Bill and the team could make your search seamless and pressure-free. Congratulations on MINI number three, we couldn’t be happier to have you as part of our MINI family!

June 27, 2025

It was a great experience from setting up the appointment to pick up. I was really impressed with the video of the inspection showing the problems with the car. I wish the dealers for my other vehicles were More

by rondaugherty73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for the wonderful feedback! We’re glad you had a great experience from start to finish and that the inspection video helped make things clear and easy. We truly appreciate your trust and look forward to helping with your MINI anytime!

June 26, 2025

Erica the service associate is a true professional. She was able to help immediately and get my car checked in (even before it arrived via tow truck). Spencer the technician provided a comprehensive More

by Lucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Report | Print
Sep 15, 2025 -

MINI of St Louis responded

Thank you for sharing such great feedback! We’re so glad Erica was able to get you taken care of right away and that Spencer’s detailed video inspection made the process clear and easy. We truly appreciate your recommendation and look forward to serving you again. :)

1
...
7
8
9
...
189