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MINI of St Louis - Service Center

Maplewood, MO

4.9
913 Reviews

913 Reviews of MINI of St Louis - Service Center

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July 02, 2025

Whenever we are in the dealership, we always feel extremely welcomed and they make us feel like we are a part of the Mini family. More

by steve.shelton73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

From the moment you drive your car into the service bay, until you pick up your car, you can count on professionalism and courtesy by all the Mini staff. More

by Lisa Marsh
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

The dealer did not even wash my car after it was serviced and they also did not refill my windshield washer fluid when the service indicator light was on the dash. The work that was performed was good just e More

by Adam.brentano503
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

They treated me like i was valued as a customer. They took care of my car like it was theirs. More

by craigeryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

It was a great experience from setting up the appointment to pick up. I was really impressed with the video of the inspection showing the problems with the car. I wish the dealers for my other vehicles were More

by rondaugherty73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Erica the service associate is a true professional. She was able to help immediately and get my car checked in (even before it arrived via tow truck). Spencer the technician provided a comprehensive More

by Lucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
June 25, 2025

Not sure whats happened here. The service work itself was fine. The customer service is almost nonexistent now. The last overnight dropoff I am not notified if any work is bein More

by Sever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I love working with mini of St. Louis - they always provide excellent customer service in every department, and they make me feel like my business is important to them. I’ve had tw More

by villagelarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

I recently had my brakes serviced at the Mini of St. Louis dealership. They always are kind, courteous, and informative about what work will need to be done. Also, they have a great workspace to be util More

by pittman.katheryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Steve at check in was so nice and they gave us a loaner car. The techs sent me videos of my car and suggestions for making the car last longer. When we picked my mini up, Dustin sat with us and went over More

by lucyannstreiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Pheiffer and Dustin in sales
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