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MINI of St Louis - Service Center

Maplewood, MO

4.9
966 Reviews

966 Reviews of MINI of St Louis - Service Center

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September 26, 2025

They are always friendly and welcoming. Always happy to give Maysie the Mini a bath before she comes home. I appreciate how thorough they are. More

by calliecat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We love taking care of Maysie the MINI and making sure she heads home sparkling clean. Our team is always happy to provide friendly, thorough service. We appreciate your trust in us! :)

September 26, 2025

Always treated with respect. Not over sold. Actually had warranty coverage which they found for me. More

by Nancy Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

MINI of St Louis responded

Thank you for your feedback! We’re so glad you felt respected and never pressured, and it’s great to hear our team was able to apply warranty coverage for you. We appreciate your trust in MINI of St. Louis and look forward to helping again in the future!

September 24, 2025

MINI of St. Louis sets the standard: friendly technicians and service advisors who are genuinely interested in getting you back on the road without delay. The d More

by Fundriving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

MINI of St Louis responded

Thank you for such a thoughtful review! We’re delighted to hear our team, amenities, and online updates made your service experience so positive. We’re grateful for your trust and look forward to keeping you on the road for many more miles!

September 24, 2025

They are very nice & professional on the sales and the service side! I love my Mini! More

by sally.woller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hall
Sep 25, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We are thrilled that you had a lovely visit with our sales and service team. We look forward to seeing you next time. :)

September 21, 2025

All service was completed promptly and correctly. An additional problem was identified, the rear brake pads were thin, and corrected while I waited at the same appointment. All personnel were court More

by David Riesenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan SCHRAMM 👍👍👍👍👍
Sep 22, 2025 -

MINI of St Louis responded

Thank you for sharing your experience! We’re glad our team was able to promptly complete your service, address the brake pads during your visit, and make you comfortable while you waited. We appreciate your trust in MINI of St. Louis and look forward to serving you again!

September 20, 2025

First time visiting Mini of St. Louis. I was very impressed. People there were very friendly and knowledgeable. I will definitely visit there again for further service . More

by rmahoney792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you had a great first experience during your service visit. We look forward to seeing you and your MINI next time! :)

September 19, 2025

The maintenance service was quick, everyone was courteous and efficient! Thank you all! Nancy Rosman More

by njrosman53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

MINI of St Louis responded

Thank you for your kind words! We’re so glad to hear your service was quick and that our team made the experience smooth and efficient. We truly appreciate you choosing MINI of St. Louis!

September 19, 2025

Everyone that I talked to was very helpful. The last person was Deanna Gorman the best sales associate that I have ever talked to. Her knowledge of the vehicle was amazing. Service could have b More

by Brian_b_63137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Brian_b_63137 responded

I love my MINI

September 19, 2025

We appreciate the thorough inspection overview, the detailed review and video. We are contacted at every step, no surprises in billing, time needed or work done. More

by Klyn
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

MINI of St Louis responded

Thank you for your kind feedback! We’re so glad the detailed inspection video, clear communication, and transparency made your service experience smooth and stress-free. We appreciate your trust in MINI of St. Louis and look forward to serving you again!

September 17, 2025

Excellent service and explanation about the preventative maintenance performed on the car. Courteous staff and enjoyable experience. More

by Chappie1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that you had an excellent service visit. Thank you for choosing MINI of St. Louis! :)

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