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MINI of St Louis - Service Center

Maplewood, MO

5.0
740 Reviews

740 Reviews of MINI of St Louis - Service Center

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February 16, 2024

Very efficient service center. The center kept me informed of the status of my car by texting updates. More

by Daphkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

Thank you for the great service review! We appreciate hearing if customers enjoy the texting and video reports from our service department. Have a great day!

January 19, 2024

I don’t know that I have been treated better by any other car dealer in my 45 years of being a car owner. HIGHLY recommend Mini of STL❣️ More

by Barb&Mini-Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

MINI of St Louis responded

Thank you for the lovely service review and recommendation. It means the world to us:)

January 12, 2024

Very friendly, helpful staff. Very nice waiting area. We love our Mini as old as she is they take care of her!! More

by hayashpeydal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TECHNICIAN DAN SCHRAMM
Mar 03, 2024 -

MINI of St Louis responded

Thank you for the outstanding review! We love the older Mini's too:)

November 05, 2023

I purchased a mini in Florida and drove it to St. Louis to surprise my wife. I had an oil light go on, so I take it to the mini dealership. Holy crap it was 3 quarts low.. I think it takes only 4 qts More

by gippo.jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Dzafic
Mar 03, 2024 -

MINI of St Louis responded

Thank you for this outstanding review! We are so happy you were able to reach us in time for us to take care it and before anything disastrous happened. You are very welcome, good luck and come see us anytime:)

October 26, 2023

They provide excellent service and listen to owners. Arman kept me informed while I waited. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Jan 18, 2024 -

MINI of St Louis responded

Thank you for this nice Service review! We appreciate your feedback and will continue to try our best for you!

October 24, 2023

Couldn't be happier with Arman and the crew at Mini St. Louis! They are truly a team: helpful, professional, welcoming, thorough. Bill is a great resource and John Smith is fantastic! More

by carpymary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Dzafic
Jan 18, 2024 -

MINI of St Louis responded

Thank you very much for your review, it means the world to us:)

October 09, 2023

Arman was professional, courteous, and provided unprecedented customer service! I feel fortunate to have a service professional and establishment I can trust. More

by betsyc69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Jan 18, 2024 -

MINI of St Louis responded

Thank you for this great Service review! We appreciate your feedback and will continue to try our best for you!

October 09, 2023

Personal, detail oriented, perceives beyond the car to the person. Kept me informed as to the seriousness of my car’s need on my last visit. More

by robinrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Silver, Arman Dzafic
Jan 18, 2024 -

MINI of St Louis responded

Thank you for the 5-star review! We appreciate you!

September 22, 2023

Arman Dzafic is a gem - polite, courteous and very knowledgeable about Minis. While it takes time to service a car I actually look forward to coming to Mini of St. Louis. I know my Mini servicing to More

by rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Silver, Arman Dzafic, Maggie Hoekstra
Jan 18, 2024 -

MINI of St Louis responded

Thank you for the 5-star review regarding your Service visit! We appreciate your feedback and will continue to try our best for you!

September 21, 2023

Arman Dzafic is the best service advisor I have ever encountered. He takes the time to answer all questions and demonstrate how complicated Mini controls, buttons and knobs work. One trait that is ver More

by eugenekain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Jan 18, 2024 -

MINI of St Louis responded

Thank you for the great review regarding your Service Department visit! We appreciate it very much!

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