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MINI of St Louis - Service Center

Maplewood, MO

4.9
961 Reviews

961 Reviews of MINI of St Louis - Service Center

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September 20, 2025

First time visiting Mini of St. Louis. I was very impressed. People there were very friendly and knowledgeable. I will definitely visit there again for further service . More

by rmahoney792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

The maintenance service was quick, everyone was courteous and efficient! Thank you all! Nancy Rosman More

by njrosman53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

MINI of St Louis responded

Thank you for your kind words! We’re so glad to hear your service was quick and that our team made the experience smooth and efficient. We truly appreciate you choosing MINI of St. Louis!

September 19, 2025

We appreciate the thorough inspection overview, the detailed review and video. We are contacted at every step, no surprises in billing, time needed or work done. More

by Klyn
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Everyone that I talked to was very helpful. The last person was Deanna Gorman the best sales associate that I have ever talked to. Her knowledge of the vehicle was amazing. Service could have b More

by Brian_b_63137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Brian_b_63137 responded

I love my MINI

September 17, 2025

Excellent service and explanation about the preventative maintenance performed on the car. Courteous staff and enjoyable experience. More

by Chappie1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that you had an excellent service visit. Thank you for choosing MINI of St. Louis! :)

September 12, 2025

Professional, good customer service, and pleasant atmosphere. I like this dealership. They do good work. More

by JWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

MINI of St Louis responded

Thank you for a 5-star review! We are incredibly pleased that you have a pleasant service visit. We truly appreciate your trust and look forward to keeping your MINI running at its best!

September 11, 2025

We experienced friendly, accommodating, and fast service. Their communication is clear and timely. I really like the video explanation. More

by MINIbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

MINI of St Louis responded

Thank you for your kind words! We’re glad you enjoyed the friendly, efficient service and found our video explanation helpful. :)

September 11, 2025

Erika was great! Service was great! My wife and I enjoyed our visit. We'll be back! More

by Dave & Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

MINI of St Louis responded

Thank you for your kind words! We’re so glad Erika and our team made your visit enjoyable. We look forward to welcoming you and your wife back next time!

September 10, 2025

Great customer service and it was informed all time nice facility good coffee clean and tied place More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Oscar responded

Great customer service and prompt attention

Sep 10, 2025 -

Oscar responded

Great service

September 03, 2025

Mini of St. Louis is how all dealerships should be. Service appointments are on time and the waiting area is amazing. Every employee I’ve encountered in the last More

by Mushel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

MINI of St Louis responded

Thanks so much! We’re proud to provide a welcoming space and a team that truly knows MINIs inside and out. We love having you as part of the MINI of St. Louis family!

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