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MINI of St Louis - Service Center

Maplewood, MO

4.9
883 Reviews

883 Reviews of MINI of St Louis - Service Center

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April 25, 2025

Work was done efficiently, right on time. The waiting space was comfortable. The work was complete at a fair price. More

by Johna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

This dealership does an excellent job with service! They provide great videos of the car and keep me updated on progress. They were thorough and made sure all of my concerns were addressed. More

by tljordan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Love the professional outstanding service I received at Mini of St Louis. I have trusted them with my Mini's since 2003! Completely satisfied!!! More

by CMTIERNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The best place to buy a Mini! No pressure from anyone! Go see Sam Hall, he's the best! The service department is amazing! Their attention to detail is awesome. They will ensure yo More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Gossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I was met right away. The advisor told me about service options. I was invited to see the mechanics working on my car. He was very patient and explained ed what needed to More

by Guy Seguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

They are very professional and knowledgeable. They did a fantastic job of the service and repair of my vehicle. I was kept well informed of any issues and was given a loaner car to drive for seve More

by MINI_Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Great friendly service, provides loaner car if needed, knowledgeable, gives detailed info, gives recommendations with videos and explanation More

by janice.wiegmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

This is MY dealership. I will always drive a Mini and I will always buy it from here. As long as Sam Hall works here, I will always buy through him! More

by zzzhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Didn’t do a good job as a technician, service advisor tried the best but still not really help to solve the problem. The dealer should focus on customer service which taking a good care of the vehicle in More

by Yunhun2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Pfeiffer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
April 09, 2025

Prompt. Reliable. Friendly would highly recommend dealership and cars Second mini and very satisfied with both More

by Jamesgornall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.