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MINI of St Louis - Service Center

Maplewood, MO

4.9
884 Reviews

884 Reviews of MINI of St Louis - Service Center

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February 19, 2025

They are always so kind and respectful when I bring in my car. I always know I’m in good hands at the dealership. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Great service. Prompt service at service entrance. Erica was very helpful and responsive. Loaner was appreciated. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

The video from the mechanic explaining what needed to be repaired or what to watch for was very helpful in understanding the issues with the vehicle. The repair included an extended warranty repair that I w More

by kentdow76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAN SCHRAMM
February 14, 2025

While it took a while to get an appt, the service was fast and efficient. And i always appreciate the interior vacuuming that is thrown in! More

by Mcalisterr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Prompt welcome at service entrance. Service was completed timely with video update from technician. Car wash after was a nice touch! More

by John L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jernigan
February 13, 2025

Mini of St. Louis took great care of our car, and of us. Thanks for the great service! More

by ToyotaGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Pleasant, communicative, and helpful. Free no hassle loaner while my car was worked on. I barely spent any time at the dealership. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Scheduled windshield replacement at mini for the purpose of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, bu More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Everything was easy, smooth, and manageable. Steve broke it down in a way that felt easy to wrap my head around. More

by cady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust More

by Sswin85027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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