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MINI of Tempe

Tempe, AZ

5.0
157 Reviews

7855 S Test Drive

Tempe, AZ

85284

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Showing 157 reviews

February 13, 2022

Good team. Love the video overview of the car snd next steps The paid Uber service home while they worked on my car was also very handy More

by lpalmer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Earl Miller, Derrick Carter, Doug O'Donnell, Dana Quaid
Feb 13, 2022 -

MINI of Tempe responded

You'll only find the best in town at MINI of Tempe. Thanks for your kind comments about your time with us.

February 12, 2022

I recently brought an used 2019 4 door hardtop. Within 24 hours of having it the check engine light came on. Being very upset i search for a trusted Maintenance department to do a complete once over on it.. More

by MadMini63
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Miguel
Feb 12, 2022 -

MadMini63 responded

This is unacceptable... Just trying to get my car fixed.....

Feb 13, 2022 -

MINI of Tempe responded

Hello, Please know that I take your feedback seriously, and I would appreciate the chance to speak with you regarding any updates on your vehicle. When you have a moment, you can send me an email with your preferred contact information and we will be in contact with you as soon as possible. Thank you. Stephanie McMurray Brand Manager MINI of Tempe stephanie.mcmurray@penskeautomotive.com

February 09, 2022

Very professional, no hassle, made you feel like you where family , I will be returning More

by Double.d.chicken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Froehlich, Chris Bartlit
Feb 10, 2022 -

MINI of Tempe responded

We strive to provide our customers with the best service possible here at MINI of Tempe. We always take the best care of our customers. We appreciate your business and thank you for your kind review.

February 08, 2022

Thorough inspection of vehicle; work was done quickly. They sent a video of the inspection for me to review. Found some issues I wasn't aware of. More

by melissa.jones
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of these people
Feb 08, 2022 -

MINI of Tempe responded

Hello, thank you so much for this positive feedback about our Service Team here at MINI of Tempe.

February 06, 2022

Thorough job on the vehicle - felt confident in completion of repairs. Done quickly and efficiently. More

by elgiff007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james weiser
Feb 06, 2022 -

MINI of Tempe responded

Thank you for entrusting our team at MINI of Tempe with the care of your vehicle! We are happy to know our Service Department finished your repairs quickly and efficiently. Please let us know if we can be of any future assistance.

February 03, 2022

Desk manager John and salesman Jasen were great. Will do business with Mini of Tempe again More

by Furby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Justin Leininger
Feb 03, 2022 -

MINI of Tempe responded

Thank you for your positive feedback! Our Sales Team at MINI of Tempe always strives to provide quality and professional service and support when you come in for a visit. Reach out to MINI of Tempe for any auto needs in the future!

Feb 04, 2022 -

Furby responded

You are welcome. The positive response was well deserved

February 03, 2022

I only ever have to visit Mini of Tempe about once a year for maintenance, yet I always feel like they know me and appreciate my business. Jim is especially helpful and I always leave the dealership driving More

by Susiedunbar39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Feb 04, 2022 -

MINI of Tempe responded

We strive to provide our customers with the best service possible here at MINI of Tempe. We truly appreciate and value your business.

February 03, 2022

Great experience with the employees of the dealership. From the sales guy to the finance lady, we were treated well and they always greeted us with a smile. The cars to view was very low, but my under More

by Gonzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasen Oman
Feb 04, 2022 -

MINI of Tempe responded

Gonzo - Thank you for taking the time to recognize MINI of Tempe, and recommend us. We are hoping that the new care life is treating you well and you're loving your new vehicle. If you have any auto-related needs in the future, or even something as simple as a question, just know that the MINI of Tempe team are here and ready to help.

February 01, 2022

The salespeople were helpful and answered all of our questions. Our time in the financing office was quick and everything was easy. More

by Stacy E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz and Jason were great
Feb 01, 2022 -

MINI of Tempe responded

Hi Stacy, It is nice that you found our team to be informative and helpful. If we can be of any further assistance then please reach out to us at MINI of Tempe.

January 29, 2022

Service Consultant, Jim Weiser was . . .Pleasant, Service Consultant, Jim Weiser was . . . Pleasant, Knowledgeable & Very Interested that my expectations of service were met. More

by lindamq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
Feb 01, 2022 -

MINI of Tempe responded

We're more than happy to do everything within our power to ensure a great service experience at MINI of Tempe. Thank you for your review!

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