MINI of West Chester

Professional and down-to-Earth I love this dealership. Everyone is down-to-Earth and professional. They go out fo their way to make sure you are happy! If you live between two deale I love this dealership. Everyone is down-to-Earth and professional. They go out fo their way to make sure you are happy! If you live between two dealerships I would recommend making the choice to go to Otto's Mini; it's worth it. Your experience will be a positive one. Mine was. This is my second Mini from this dealership and both experiences were seemless. More

Making the right decision Michael Dixon was very helpful. Unfortunately, the vehicle I came in to see was not the right one for me. He was honest, trustworthy, and helped me ma Michael Dixon was very helpful. Unfortunately, the vehicle I came in to see was not the right one for me. He was honest, trustworthy, and helped me make the right decision. More

Excellent experience Impressive knowledge of cars and car features. Clear explanations. Patient. Felt heard and cared for - that the desire was to sell me a care that best Impressive knowledge of cars and car features. Clear explanations. Patient. Felt heard and cared for - that the desire was to sell me a care that best suited me needs. Highly recommend dealership, manager and salesman. More

Quick and pleasant I was helped out of a car I hated into the car I had my eyes set on. I was not pushed into a deal, and the entire process was smooth, fair, and afford I was helped out of a car I hated into the car I had my eyes set on. I was not pushed into a deal, and the entire process was smooth, fair, and affordable. More

Excellent buying experience Low,pressure, flexible dealership. Treated with respect and patience by Liam and Chad wand ended purchasing a Coopr S from them. A very good dealershi Low,pressure, flexible dealership. Treated with respect and patience by Liam and Chad wand ended purchasing a Coopr S from them. A very good dealership experience and we highly recommend this Mini team. More

Wonderful This is my 3rd time purchasing from Otto's Mini. I believe that proves a point. \ From the time of the sale to post sales service and maintenance, This is my 3rd time purchasing from Otto's Mini. I believe that proves a point. \ From the time of the sale to post sales service and maintenance, I am always treated as if I am the most important customer. I would like to add that we had the pleasure of working with Micheal Dixon as our sales representative for our last purchase. More

Great experience! Just bought my 4th Mini, the 3rd from Otto’s. I loved my previous 2016 Park Lane Countryman, but decided to look at the 2019 Countryman Iconic builds Just bought my 4th Mini, the 3rd from Otto’s. I loved my previous 2016 Park Lane Countryman, but decided to look at the 2019 Countryman Iconic builds during a recent service visit.... the new features captured my attention. Michael Dixon was very easy to work with and made the experience enjoyable. All the staff at Otto’s was great! I highly recommend them to anyone considering a Mini. More

Single woman buying a Mini I found Otto Mini service to replace a part. My Mini needed other work. Preston in service gave me options as the cost to fix was more than I planned. I found Otto Mini service to replace a part. My Mini needed other work. Preston in service gave me options as the cost to fix was more than I planned. The communication between service and sales was nothing I ever experienced. I had to make a decision, fix the old Mini, or take the money and purchase a new to me Mini. The guys at Otto we're very helpful and allowed me to ask questions and make a decision. Being a single woman, I felt cared for and received good advice from Otto Mini and all the guys who helped me with my fear of buying a new to me Mini. If you want to experience a family atmosphere, try Otto Mini of Exton. Say hello to Preston in service and Pete in sales for me. Meredith More

Michael Dixon - Otto's Mini's BEST Saleperson This is our 3rd Mini from Otto's and 2nd from Michael (he was not working there for the 1st) - he is fair, efficient, informed and FUN - he takes you This is our 3rd Mini from Otto's and 2nd from Michael (he was not working there for the 1st) - he is fair, efficient, informed and FUN - he takes you through the entire process with a smile - we fell in love with this car yesterday & in under 24 hours we were driving it home - well done Michael and the Otto's TEAM. More

Repeat customer! This is my second Mini. It was sad to say farewell to my little Cooper but it served me well. My new Clubman drives like a dream! I am so happy with i This is my second Mini. It was sad to say farewell to my little Cooper but it served me well. My new Clubman drives like a dream! I am so happy with it. The neighbors are gushing. 😂 My experience with Pete and the whole Otto’s team has been nothing but A+ for the past 6 years. It was one of the factors in choosing another Mini after shopping around. Thanks Pete! Thanks Otto’s! 👍 More