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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
February 28, 2023
Very helpful and organized. Buying process was quick and efficient. Pete was easy to work with and very available. Buying process was quick and efficient. Pete was easy to work with and very available. More
by Rita Grenville
Employees Worked With
February 24, 2023
Pete is excellent, patient dealer! He provided lots of useful information for me. Highly recommended He provided lots of useful information for me. Highly recommended More
by Alex
Employees Worked With
February 17, 2023
I've had some pretty bad experiences over the years with dealerships and pushy salespeople, which makes me reluctant to deal with them, and this was NOT one of them. Nice, relaxed, low pressure environment dealerships and pushy salespeople, which makes me reluctant to deal with them, and this was NOT one of them. Nice, relaxed, low pressure environment and helpful staff. Very pleased. More
by Nathan.weyer
Employees Worked With
February 16, 2023
We've been doing business with Otto's Mini for years and Pete has always been an absolute joy to work with. I regularly tell people that Otto's is not just the best BMW/Mini Dealership I've worked with, but Pete has always been an absolute joy to work with. I regularly tell people that Otto's is not just the best BMW/Mini Dealership I've worked with, but the best auto dealership of any manufacturer, period. Highly recommended! More
by Phil M.
February 14, 2023
Pete Barcus was great with helping me find my perfect MINI and getting through the purchasing process. I really couldn't be happier with Pete, Otto's MINI or my new, beautiful, blue MINI Cooper! MINI and getting through the purchasing process. I really couldn't be happier with Pete, Otto's MINI or my new, beautiful, blue MINI Cooper! More
by MINItwin
February 13, 2023
We bought our beautiful 2015 Porsche Panamera sight unseen from Michael at Otto's. The car was exactly as described, the process was quick and pleasant. We flew from Arizona to pick the car up and co unseen from Michael at Otto's. The car was exactly as described, the process was quick and pleasant. We flew from Arizona to pick the car up and could not be more pleased. Highly recommended. More
by Kevin
February 09, 2023
Pete Barcus is a true professional. From the moment of my initial vehicle inquiry all the way to finalizing my purchase he was extremely knowledgeable and responsive. From the moment of my initial vehicle inquiry all the way to finalizing my purchase he was extremely knowledgeable and responsive. More
by ragreenblatt
Employees Worked With
February 08, 2023
We ordered a new Mini to replace our old Mini, just because it was 7 years old.. Peter is great! Highly recommend he help with any decision making about features and models. He knows. Delivery/pape because it was 7 years old.. Peter is great! Highly recommend he help with any decision making about features and models. He knows. Delivery/paperwork came together with the car in the car as the feature. Well done! More
by brentblauch
Employees Worked With
February 08, 2023
Pete was the best. Communicated so well. Great service He sold us the car sight unseen Communicated so well. Great service He sold us the car sight unseen More
by Leofontana66
February 06, 2023
Perfect experience in every category and our salesman, Peter was exceptional. We ordered a Mini Cooper S convertible and couldn't be happier. Peter walked us through the entire process and his knowledge Peter was exceptional. We ordered a Mini Cooper S convertible and couldn't be happier. Peter walked us through the entire process and his knowledge, professionalism and patience were outstanding. We highly recommend this dealership and worth the drive, even if you're not close. More
by emrphila
Employees Worked With
