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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
November 26, 2022
Otto’s had the car I wanted. They were warm, professional, and fun. Very happy with my experience. They were warm, professional, and fun. Very happy with my experience. More
by Gabrielle
Employees Worked With
November 23, 2022
This is my third car purchased through Otto’s. The quality of service has s consistently exceptional. The quality of service has s consistently exceptional. More
by llmedina
November 17, 2022
They had the Mini I wanted, at the right price, and in great condition. Our advisor was professional and very helpful. great condition. Our advisor was professional and very helpful. More
by caroldwelley
Employees Worked With
November 15, 2022
I have had nothing but a great relationship with Michael and Otto's. I recommend the dealership to my friends who are interested in the Mini brand. and Otto's. I recommend the dealership to my friends who are interested in the Mini brand. More
by Glenn
Employees Worked With
November 10, 2022
Michael was great! The entire transaction went smoothly and it was a pleasure dealing with Otto's. We have a mini dealer right in our neighborhood, but choose to go t The entire transaction went smoothly and it was a pleasure dealing with Otto's. We have a mini dealer right in our neighborhood, but choose to go to Otto's, this is the second mini we purchased there. Thanks for everything Michael! (especially your patience with us baby boomers and the new technology:). Love my new Mini!! More
by Roseann404
November 07, 2022
Pete keeps making dreams come true at Otto’s. He set me up in the perfect car with a QUICK process. He set me up in the perfect car with a QUICK process. More
by crazyatk97
November 06, 2022
Personable & knowledgeable fellow, who freely shared simple,responsive interactions in a timely fashion. Most appreciated! simple,responsive interactions in a timely fashion. Most appreciated! More
by Crwsnst19
Employees Worked With
November 05, 2022
I bought my Mini here because a friend had had a good experience dealing with them from afar - he lived in Alabama. Mike Dixon handled the entire ordering process via emails and text and we luckily were experience dealing with them from afar - he lived in Alabama. Mike Dixon handled the entire ordering process via emails and text and we luckily were able to get an allocation for the car in the near-term future. All went well with the delivery - minimal amount of paperwork and great explanation of the major features of the car. Would recommend this dealership for any prospective Mini buyer. More
by Strolyt
November 03, 2022
Ottos Mini made our car buying experience perfect. We knew we had to show up to take the car home with 2 kids under 7 and were nervous they would be jumping up and down on the cars in 2 hours. Micha We knew we had to show up to take the car home with 2 kids under 7 and were nervous they would be jumping up and down on the cars in 2 hours. Michael Dixon was extremely accommodating with our schedule and had us out of there, with all questions answered, in less than 45 minutes. More
by G
November 01, 2022
Helped me find exactly what I was looking for. Walked me through the reservation process and kept me updated from order to delivery. I would highly recommend Otto’s to those considering a Mini o Walked me through the reservation process and kept me updated from order to delivery. I would highly recommend Otto’s to those considering a Mini or BMW! More
by cmoyer22
Employees Worked With
