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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
October 31, 2022
The easiest car purchase I’ve ever had. Michael Dixon was great to work with! Michael Dixon was great to work with! More
by Dlbasore
Employees Worked With
October 25, 2022
Pete has been great to work with on this vehicles as well as the previous six Minis. Always attentive, available and great knowledge. as the previous six Minis. Always attentive, available and great knowledge. More
by Jcconnors@mac.com
October 20, 2022
Thrilled with our experience at Otto's MINI. Michael was great to work with and we love our new MINI EV. It speaks volumes that we we live 5 minutes from MINI of the Main Line but opted to work Michael was great to work with and we love our new MINI EV. It speaks volumes that we we live 5 minutes from MINI of the Main Line but opted to work with Michael at Otto's due to the ease of communication and straightforward and friendly customer service. Car was ordered seamlessly, delivered to us ahead of schedule and exactly as expected. Thank you, Michael & Otto's! More
by Cara.ann.crumlish
Employees Worked With
October 19, 2022
Pete was responsive and easy to work with be it through email, text, or in person. email, text, or in person. More
by FrankF
Employees Worked With
October 16, 2022
Pete and everyone at Otto’s were great. Pete jept us informed they the process and the transaction was totally flawless. Pete jept us informed they the process and the transaction was totally flawless. More
by rvstanek
Employees Worked With
October 12, 2022
I just bought my third Mini Cooper Convertible from Otto's, and this was my second one working with Pete. I have been a customer since 2006. The buying experience at Otto's is nothing like the typical Otto's, and this was my second one working with Pete. I have been a customer since 2006. The buying experience at Otto's is nothing like the typical car buying experience. I currently live in Florida, and I decided to buy from Otto's because I trust how they do business. Pete is awesome to work with. He made the process so smooth and easy from Florida. Pete was transparent and responsive every step of the way. When I picked up my car, Pete took the time to show me all the new features and answered my many questions. I am extremely happy with my experience and my new Mini! Thank you, Pete! More
by Amy
Employees Worked With
October 10, 2022
Pete was great. Quickest and best car buying experience in 30 years. My Mini Cooper S is an amazing ride and the condition of the car is beyond expectation. Quickest and best car buying experience in 30 years. My Mini Cooper S is an amazing ride and the condition of the car is beyond expectation. More
by Paulfunk2009
Employees Worked With
September 29, 2022
I have been going to the dealership for nearly 10 years since first owning a Mini. Both sales and service have been great to work with. Thanks! since first owning a Mini. Both sales and service have been great to work with. Thanks! More
by Rhettrick
September 28, 2022
Michael and Otto's were available to answer any questions I had and responded quickly to any concerns. The good news is, I did not have many concerns. I had and responded quickly to any concerns. The good news is, I did not have many concerns. More
by James.muse
