MINI of West Chester

Michael was superb throughout this process: welcoming, patient, and fun! He helped with everything - from deciding on the best model for me - to how all the features worked upon delivery. The charming a patient, and fun! He helped with everything - from deciding on the best model for me - to how all the features worked upon delivery. The charming accent didn’t hurt either 😁. I’m already in a FB group he recommended for Phila Mini drivers! Thank you! More

This was the most painless new car buying experience of my life. Everyone was pleasant and there was no pressure applied. Michael was nothing short of helpful, as the supply chain shortages meant my MINI t my life. Everyone was pleasant and there was no pressure applied. Michael was nothing short of helpful, as the supply chain shortages meant my MINI took longer than usual to arrive. They even put my winter wheels on without charging me. 10/10 would do business here again. More

Michael Dixon was fabulous to work with. He is extremely knowledgeable, and very helpful. He was outstanding at keeping me informed about my 2022 Mini’s status. This is my 7th Mini Cooper, they have all bee knowledgeable, and very helpful. He was outstanding at keeping me informed about my 2022 Mini’s status. This is my 7th Mini Cooper, they have all been from Otto’s. More

Had the best experience ever! Worked with Michael Dixon, and the entire experience from beginning to the stunning end was easy and flawless. From the moment we made a decision a new mini was the way to go and the entire experience from beginning to the stunning end was easy and flawless. From the moment we made a decision a new mini was the way to go Michael assisted us every step of the way and kept us informed constantly. When the mini arrived a time was set up and everything was ready to go. Quick and efficient process of completing the paperwork and tutorial of the mini updates features and we were on our way to explore the roads. It was by far the most wonderful experience in purchasing a new mini. Thank you Michael & the Otto’s team, you made us feel like part of the family! More

Super smooth and speedy purchase process. They gave me a great price for my trade, and kept me appraised of the build process from order entry to when the car was put on a boat. Great experience & would hig great price for my trade, and kept me appraised of the build process from order entry to when the car was put on a boat. Great experience & would highly recommend. More

Transaction was fast and everyone was professional and courteous. I highly recommend Otto’s Mini. courteous. I highly recommend Otto’s Mini. More

Great communication. Great people. Amazing showroom. Great service. Truly ethical treatment from salesperson. Lovely product. Great service. Truly ethical treatment from salesperson. Lovely product. More

Ottos is very well managed- a great showroom with lots of professional people that are there to help you with your particular needs.Peter Barcus was professional and helped us from beginning to end. I highly professional people that are there to help you with your particular needs.Peter Barcus was professional and helped us from beginning to end. I highly recommend him as well as Ottos! More

It was an excellent experience from the first phone call to the in person visit and the ultimate purchase of the car. Pete was fantastic to work with and made everything so easy. We had limited time and it to the in person visit and the ultimate purchase of the car. Pete was fantastic to work with and made everything so easy. We had limited time and it was an incredibly smooth transaction including the trade-in of the old car. Highly recommend this dealer! More