MINI of West Chester

Very professional and swift experience. Michael Dixon was fantastic to work with and I would recommend highly. was fantastic to work with and I would recommend highly. More

Ottos mini helped me order and expedite my new Mini Cooper SE. they provided me with tracking info throughout the build and shipment process. When my vehicle finally arrived it was delivered quickly w Cooper SE. they provided me with tracking info throughout the build and shipment process. When my vehicle finally arrived it was delivered quickly with no issues. More

Great service! Honest and straight forward...just the way I like it! Set expectations and lived up to them. way I like it! Set expectations and lived up to them. More

Wonderful service and experience purchasing during the Covid supply issues! Michael kept us informed about the delays. Covid supply issues! Michael kept us informed about the delays. More

Great experience overall! Sales and customer service were extremely professional and informative. I’m happy with my purchase. extremely professional and informative. I’m happy with my purchase. More

Michael Dixon was fantastic from start to finish! He was able to assist my needs as well as keeping me updated on the process. Due to the shortages everywhere, it took a good bit of time to get the car, but able to assist my needs as well as keeping me updated on the process. Due to the shortages everywhere, it took a good bit of time to get the car, but Michael made sure I was updated every step of the way and was able to provide me with a tracking link to see the status of my MINI. Overall, Otto's MINI, but especially Michael, were fantastic, and I foresee many more vehicle purchases with them in the future. Thanks again, Michael! :) More

This is my family's 6th experience with OTTO's and all have been wonderful. Four out of the six have been through Michael Dixon, who has been outstanding to work with...quick, no BS, customer focused with have been wonderful. Four out of the six have been through Michael Dixon, who has been outstanding to work with...quick, no BS, customer focused with practical recommendations. Top to bottom every time my experience with OTTO's and Michael have been outstanding. I know folks I have referred have also had that same experience! This last time is like the first time...OUTSTANDING! Thanks OTTO's and thanks Michael More

I having been buying cars my whole life and have never had such an awesome experience like I did at Otto's MINI. Everyone from the Sales Manager, Finance Manager and most of all, my MINI Motoring Advisor, had such an awesome experience like I did at Otto's MINI. Everyone from the Sales Manager, Finance Manager and most of all, my MINI Motoring Advisor, Michael Dixon was fantastic. They were honest, transparent, reliable and just great to deal with. Otto's MINI has figured out what customers wanted when buying a car and they have made it their business model. Truly, the best car buying experience I have ever had. I wished I could give them more than 5 stars. More

Once again, Michael knocked it out of the park. Thank you for my dream car!! for my dream car!! More

I worked with both Jake and Chad throughout my purchase of my Countryman and it was a great experience. I was moving from a Jeep Wrangler to a Mini Countryman and it was a very large change and there was c of my Countryman and it was a great experience. I was moving from a Jeep Wrangler to a Mini Countryman and it was a very large change and there was certainly a learning curve. I had gone to Ottos Mini on 3 different days. The 1st I worked with Chad because Jake had off and I was able to get into a Countryman. Chad was incredibly patient and informative. While I was very upfront about just wanting to look and not necessarily buy he was still kind and stayed with my husband and I for several hours until all of our questions were answered. The 2nd day I went I worked with Jake, also for several hours. Again, Jake was so patient and knowledgeable. I wanted to put a hold on one of the new vehicles coming in and he made sure everything I wanted and needed was in the respective vehicle. He walked me through the paperwork and answered all the questions that came about. The 3rd day I was able to get my car! Again, Jake was fantastic! Mini Coopers we’re very new for me and while waiting for the accounting member Jake helped me get my vehicle setup exactly how I wanted. He also took no less than an hour to show me exactly how to access and use all the different functions I had like the touch-less trunk. I would not have wanted to work with any other dealership their transparency, patience, willingness to help, and kindness were amazing. More