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MINI of West Chester

West Chester, PA

4.8
1,378 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 1,378 reviews

December 08, 2021

Ordered the Mini in July and Peter kept me updated until I finally received it in November. Very nice young man. More

by Amie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

MINI of West Chester responded

We are so pleased to hear Pete was able keep you informed on the progress of your MINI build. Thank you for your patience and best wishes for the upcoming holiday season from all of us here at Otto's MINI!

November 23, 2021

Always a great experience with the sales and service staff at Otto's We will continue to do business with this excellent group of professionals. More

by Demcgrow81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

MINI of West Chester responded

Outstanding! Thank you for your wonderful endorsement of our sales and service teams. Happy Thanksgiving from all of us here at Otto's MINI!

November 23, 2021

From our first phone call the people with whom we talked were thoughtful, friendly and helpful. Michael Dixon who helped us select our mini was knowledgeable, courteous, thoughtful and professional. He ma More

by Johnpbauman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

MINI of West Chester responded

We are so pleased to hear Michael D and our Otto's MINI team delivered the purchase experience you found so enjoyable. Happy Thanksgiving from all us here at Otto's!

November 17, 2021

I’ve been a lover of MINI since buying my first two door hardtop in 2013. Just purchase #3, the 2022 Clubman S All4 from Otto’s in West Chester and I’m so pleased. The entire buying experience, from first c More

by tonette1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

MINI of West Chester responded

Outstanding! It is truly gratifying to hear Michael D assisted you in your purchase of new Clubman so effectively. Thank you for being a loyal and valued member of the Otto's MINI family!

November 05, 2021

Best car buying experience of my life. Otto's is honest & fair. ALWAYS great value! More

by T Gensler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilmer is fantastic, Noel Montesano
Nov 08, 2021 -

MINI of West Chester responded

Outstanding! We are thrilled to hear you were so pleased. We strive to deliver the best value possible for you! Many thanks again for choosing Otto's MINI!

November 04, 2021

I Found Micheal Dixon to be very Professional, Knowledgeable ,Courteous and focused on his client More

by janelillian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
Nov 05, 2021 -

MINI of West Chester responded

We are pleased to hear Michael D delivered the professional and knowledgeable purchase experience that suited you best. Many thanks for choosing Otto's MINI!

November 04, 2021

Michael is a class-act! He is an expert at what he does, while also being a true delight to work with in every way! My husband and I are thrilled with the 2022 Clubman that we built with Michael’s help. Bot More

by Bexon2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Muraska
Nov 05, 2021 -

MINI of West Chester responded

Thank for your outstanding endorsement of the purchase experience delivered by Michael D. We are thrilled to hear you were so pleased. Many thanks again for choosing Otto's MINI!

November 02, 2021

Micheal was very helpful in getting into my new MINI Cooper SE. He made the process easy, including the turn in of my BMW i3 lease. I will continue to go to OTTOs for my BMW and Mini purchases and ser More

by CliftonDana.Gibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

MINI of West Chester responded

We are so pleased to hear Michael D delivered the easy purchase experience we always strive for. Many thanks again from continuing to be a valued member of the Otto's family!

October 26, 2021

Otto's was an amazing place to buy a car. Michael was professional, knowledgeable, and a genuinely nice person doing his very best to help us. More

by Mullena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

MINI of West Chester responded

Thank you for your recognition of Michael for the professional and knowledgeable sales experience he delivered. Many thanks again for choosing Otto's MINI!

October 26, 2021

Michael Dixon was very helpful and very professional. Also, Helping me with the ending of lease. and, Purchasing a new mini cooper a. Thank you, for all your help Otto's Mini. Satisfy customer since More

by Evelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

MINI of West Chester responded

We're delighted to hear Michael D was able to make your lease end and new purchase the easy experience it should be. Thank you for continuing to be a loyal and valued member of the Otto's family.

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