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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
December 08, 2021
Ordered the Mini in July and Peter kept me updated until I finally received it in November. Very nice young man. I finally received it in November. Very nice young man. More
by Amie
Employees Worked With
November 23, 2021
Always a great experience with the sales and service staff at Otto's We will continue to do business with this excellent group of professionals. staff at Otto's We will continue to do business with this excellent group of professionals. More
by Demcgrow81
Employees Worked With
November 23, 2021
From our first phone call the people with whom we talked were thoughtful, friendly and helpful. Michael Dixon who helped us select our mini was knowledgeable, courteous, thoughtful and professional. He ma were thoughtful, friendly and helpful. Michael Dixon who helped us select our mini was knowledgeable, courteous, thoughtful and professional. He made the experience quite enjoyable! More
by Johnpbauman
Employees Worked With
November 17, 2021
I’ve been a lover of MINI since buying my first two door hardtop in 2013. Just purchase #3, the 2022 Clubman S All4 from Otto’s in West Chester and I’m so pleased. The entire buying experience, from first c hardtop in 2013. Just purchase #3, the 2022 Clubman S All4 from Otto’s in West Chester and I’m so pleased. The entire buying experience, from first contact with Michael, to the test drive, to the paperwork was better than I expected. So happy that Otto’s is my local MINI dealership. More
by tonette1020
November 05, 2021
Best car buying experience of my life. Otto's is honest & fair. ALWAYS great value! fair. ALWAYS great value! More
by T Gensler
November 04, 2021
I Found Micheal Dixon to be very Professional, Knowledgeable ,Courteous and focused on his client Knowledgeable ,Courteous and focused on his client More
by janelillian
November 04, 2021
Michael is a class-act! He is an expert at what he does, while also being a true delight to work with in every way! My husband and I are thrilled with the 2022 Clubman that we built with Michael’s help. Bot while also being a true delight to work with in every way! My husband and I are thrilled with the 2022 Clubman that we built with Michael’s help. Bottomline, he’s a super guy! Otto’s Mini is most fortunate to have Michael Dixon in in their Mini Family of employees. With A Smile, Brenda Embrey Exon Randall Exon More
by Bexon2
November 02, 2021
Micheal was very helpful in getting into my new MINI Cooper SE. He made the process easy, including the turn in of my BMW i3 lease. I will continue to go to OTTOs for my BMW and Mini purchases and ser Cooper SE. He made the process easy, including the turn in of my BMW i3 lease. I will continue to go to OTTOs for my BMW and Mini purchases and service More
by CliftonDana.Gibson
October 26, 2021
Otto's was an amazing place to buy a car. Michael was professional, knowledgeable, and a genuinely nice person doing his very best to help us. professional, knowledgeable, and a genuinely nice person doing his very best to help us. More
by Mullena
Employees Worked With
October 26, 2021
Michael Dixon was very helpful and very professional. Also, Helping me with the ending of lease. and, Purchasing a new mini cooper a. Thank you, for all your help Otto's Mini. Satisfy customer since Also, Helping me with the ending of lease. and, Purchasing a new mini cooper a. Thank you, for all your help Otto's Mini. Satisfy customer since 1986 Carmen E Velez More
by Evelyn
Employees Worked With
