MINI of West Chester

Michael made our car buying experience easy. Very personable & allowed us to take our time. He explained the unique features & gave us a great deal on our Clubman. personable & allowed us to take our time. He explained the unique features & gave us a great deal on our Clubman. More

This dealership is perfect, selling a fantastic product, with a friendly, knowledgeable, and attentive staff every step of the way. During this strange uncertainty of buying a car in a high demand, low supp with a friendly, knowledgeable, and attentive staff every step of the way. During this strange uncertainty of buying a car in a high demand, low supply, “post” pandemic world… Otto’s Mini made the experience simple, fast, and enjoyable. Pete Barcus deserves an extra shoutout as he is by far the best sales associate in the industry and absolutely deserves a raise and a promotion. I’ve bought cars from GM to Ford to BMW. I’ve came into contact with many different salesman and dealership staff over the years. From SUV’s to supercars. I can confidentially say that Pete and Otto’s Mini provided the best experience to date. This isn’t my first Mini, and it certainly won’t be my last. More

A fabulous environment to look at MINIs and easy to work through the process! through the process! More

Pete was professional and kind. He patiently answered all of my questions and did not try to push the sale. Very positive experience! all of my questions and did not try to push the sale. Very positive experience! More

Very pleasant to do business with. Answered all the questions I’ve had. First time buying from a dealership and I had a good experience. questions I’ve had. First time buying from a dealership and I had a good experience. More

I really enjoyed my experience at Otto's and working with Pete Barcus! I initially emailed them about my interest in a used car and Pete responded really quickly to all my questions. Pete had the car ready Pete Barcus! I initially emailed them about my interest in a used car and Pete responded really quickly to all my questions. Pete had the car ready for me to test drive and made the purchasing experience as easy as ordering a cup a coffee. Thanks Pete! I'm loving my new Mini! More

I was extremely pleased with the exceptional customer care provided by Pete, he made the experience a pleasure. I thrilled with the car I will be leasing and feel I got a very good, fair deal. I look for care provided by Pete, he made the experience a pleasure. I thrilled with the car I will be leasing and feel I got a very good, fair deal. I look forward to a continuing relationship with Otto’s and Pete as their representative! More

Great customer service! Michael is very personable and knowledgeable. Preston in the service department is also great. Whenever I take my car in for service, I am able to get a loaner. This is my 2nd coun knowledgeable. Preston in the service department is also great. Whenever I take my car in for service, I am able to get a loaner. This is my 2nd countryman lease with Otto’s. It’s such a fun car to drive! More

Very smooth and enjoyable car buying experience. Pete was helpful, professional, friendly, knowledgeable and I did not feel any sales pressure at all. He helped us find exactly what we needed. Highly recomme helpful, professional, friendly, knowledgeable and I did not feel any sales pressure at all. He helped us find exactly what we needed. Highly recommend Otto's MINI. More

This was easily the best dealership experience I've ever had. Easy in and out. No back and forth. Quick and efficient. Just a great experience. had. Easy in and out. No back and forth. Quick and efficient. Just a great experience. More