MINI of West Chester

Jake was friendly, knowledgeable and professional. He made getting my new mini easy and fun! It was a pleasure doing business with him and the team. made getting my new mini easy and fun! It was a pleasure doing business with him and the team. More

Best car buying experience to date. Jake was professional, friendly, full of mini knowledge and not a pushy salesman. I took the car for a test drive on Thurs afternoon then came to an agreement professional, friendly, full of mini knowledge and not a pushy salesman. I took the car for a test drive on Thurs afternoon then came to an agreement on the price. I came back today to pick up the car and sign all the paperwork and the process was quick and easy. I had asked Jake about a military discount on Thurs and when I showed up today Jake surprised me with a USN front license plate for my new mini. That was the sweetest kindest gesture that he didn't have to do. It was a very happy unexpected surprise. He also thanked me for my service. Jake even stayed a little bit past closing to go over all the new features on my new car with me. He wasn't in a hurry to rush thru this process because it was closing time. I will definitely be recommending Jake specifically to all my friends and co- workers. John in finance was very friendly and helpful with the check out. He explained all the paperwork very well. Otto's has done a great job of streamlining the car buying process since the covid crisis started last year. More

Raheem was knowledgeable, patient and a true professional. I would recommend him to friends and family in a heartbeat. He is what i call an absolute Rockstar! professional. I would recommend him to friends and family in a heartbeat. He is what i call an absolute Rockstar! More

It's always a pleasure to work with Michael Dixon. He makes the car buying process fun and is extremely knowledgeable about MINIs. He kept me informed on the progress of my car throughout the order proc makes the car buying process fun and is extremely knowledgeable about MINIs. He kept me informed on the progress of my car throughout the order process from production and shipping all the way to delivery. Hands down, he will always be my go-to motoring advisor for any MINI purchase. More

Pete was really patient with my busy schedule but got me an appointment on the books within just a couple days of reaching out. Pete sent follow ups and checked in prior to the appointment and made the day an appointment on the books within just a couple days of reaching out. Pete sent follow ups and checked in prior to the appointment and made the day of as painless as possible. I would recommend Pete to anyone looking for a new car!! He's absolutely fantastic to work with! More

Outstanding sales from Michael Dixon. Purchased my 2022 JCW from out of state. A quick phone call yielded a very fair no haggle price. We finalized the paperwork and deposit over the phone and I made arr JCW from out of state. A quick phone call yielded a very fair no haggle price. We finalized the paperwork and deposit over the phone and I made arrangements to fly in to pick up my car. Otto's MINI had it shined up and ready for pick up. No messing around with dealer add-ons or surprises. Paperwork was completed and on the road headed home in under an hour. Highly recommend calling Michael Dixon at Otto's. More

Jake was so helpful over the phone and in person, made the whole process so easy and fast! The dealership was also very nice and clean! the whole process so easy and fast! The dealership was also very nice and clean! More

Very nice dealership. They had more inventories compare to others and priced reasonably as well. Pete was very friendly and helpful! I enjoyed the whole process and would definitely recommend this dealersh to others and priced reasonably as well. Pete was very friendly and helpful! I enjoyed the whole process and would definitely recommend this dealership to who’s shopping for Mini! More

Sales and service has been excellent over the past 8 years since we bought our first Mini at the Exton location. The new facility at West Chester is wonderful!! years since we bought our first Mini at the Exton location. The new facility at West Chester is wonderful!! More

The dealership is welcoming, professional and actually has a sense of calm to it which is a joy when compared to the bullpen experience you can have at other dealerships. The sales persons are informativ has a sense of calm to it which is a joy when compared to the bullpen experience you can have at other dealerships. The sales persons are informative, knowledgeable, and helpful. Specifically- Michael made this the easiest car buying experience and I am loving my new clubman (Lola)! More