MINI of West Chester

Purchased former Otto's loaner 4-door hardtop Had good experience and smooth transaction purchasing a 2019 4-door hardtop that was previously an Otto's loaner car. This is the second car I've purc Had good experience and smooth transaction purchasing a 2019 4-door hardtop that was previously an Otto's loaner car. This is the second car I've purchased from Otto's and would recommend them highly. More

It’s always a pleasure working with Preston. He’s always helpful and patient with me trying to understanding what my car needs and making sure I’m comfortable while waiting for my car. helpful and patient with me trying to understanding what my car needs and making sure I’m comfortable while waiting for my car. More

Great Service Experience This service center is terrific. Spacious, clean, well-staffed and well-stocked if you wait while service is done. Kept in touch with me via text thro This service center is terrific. Spacious, clean, well-staffed and well-stocked if you wait while service is done. Kept in touch with me via text throughout the service. Even sent me a VIDEO tour of the underside of my car while it was on the lift! Was able to approve service, view my invoice and pay on my phone. The sprayed the car with disinfectant before and after they worked on it. This was a great experience. Car is in tip top shape! Thanks Otto's! More

Epic and Knowledgeable Group! Been looking at various cars the last few months, Chad has been especially helpful in helping me find all my potential options financially. In a matte Been looking at various cars the last few months, Chad has been especially helpful in helping me find all my potential options financially. In a matter of minutes he got me Motoring advisors who knew their stuff (shout out Peter, Michael and Raheem). Now I was literally all over the map, from a 2020 JCW Clubman Launch Edition, to a 2020 MINI Cooper SE, to 2019 MINI Countryman SE All4, but they all took their time with me, got me in the cars, told me all about them and threw down in the knowledge department. I’m still on the fence between trading in my Honda Civic Type R for a MINI or going for a MINI as my second car, but I had to reach out and say how awesome the entire crew is at Otto’s! Thanks for everything guys! More

Quick and easy service appointment. My scheduled maintenance appointment was easy and convenient. I received a video of the inspection performed by the service tech, which gave me a view My scheduled maintenance appointment was easy and convenient. I received a video of the inspection performed by the service tech, which gave me a view of the underside of my car, tire wear, and brake wear. I only needed an oil change, and the service manager didn't try to sell me anything else, making it as quick as possible to get my car back on the road. I was given a brand new convertible as a courtesy car, which was very enjoyable to drive for the short period that I needed it! More

Great lease experience during COVID-19 pandemic. My new 2020 Mini Cooper S F55 lease was made hassle & absolutely stress-free by ultra-awesome Pete Barcus. I would recommend anyone looking for a MINI My new 2020 Mini Cooper S F55 lease was made hassle & absolutely stress-free by ultra-awesome Pete Barcus. I would recommend anyone looking for a MINI in PA to visit Otto's MINI in West Chester, PA. More

I had a great experience working with Michael to purchase my first car. He was very responsive and we had the process done under a week, which was my timeline. He wasn’t your typical pushy sales person. Afte my first car. He was very responsive and we had the process done under a week, which was my timeline. He wasn’t your typical pushy sales person. After testing driving the car Michael took the time to explain all the different options. I’m very happy with the mini I ultimately purchased. More

Love the mini! Thank you Michael for working with us and making this such a simple, easy experience. Everyone was helpful and very attentive. Beautiful dealership! making this such a simple, easy experience. Everyone was helpful and very attentive. Beautiful dealership! More

Michael was a pleasure to work with and Is extremely knowledgeable about all things Mini. He made buying a car so much fun! Would definitely recommend Otto’s. knowledgeable about all things Mini. He made buying a car so much fun! Would definitely recommend Otto’s. More

Pete was the best! He helped me purchase the most perfect car, and made the whole process super fast and easy. Thank you so much! I definitely recommend having him help you if you’re looking to purchase your car, and made the whole process super fast and easy. Thank you so much! I definitely recommend having him help you if you’re looking to purchase your new vehicle More