MINI of West Chester

Great communication The folks at Otto's Mini did a great job communicating with me throughout my service appointment. especially I appreciate the video walkthrough by the The folks at Otto's Mini did a great job communicating with me throughout my service appointment. especially I appreciate the video walkthrough by the technician. More

Preston is always great! I have always had a great experience coming to Ottos Mini and working with Preston. He always remembers me and my family, and goes above and beyond to I have always had a great experience coming to Ottos Mini and working with Preston. He always remembers me and my family, and goes above and beyond to make sure we are taken care of. Thank you for your wonderful customer service and professionalism, Preston. More

Preston and OTTO Mini are always a pleasure to work with. They are professional and address all of my concerns without hassle. OTTO Mini has kept a clean and secure environment for business during this pande They are professional and address all of my concerns without hassle. OTTO Mini has kept a clean and secure environment for business during this pandemic. More

Great service Pete was a pleasure to work with. He was very knowledgeable about the product, and very responsive to any questions I might have. He was thorough in o Pete was a pleasure to work with. He was very knowledgeable about the product, and very responsive to any questions I might have. He was thorough in offering options, but not pushy. The contact free delivery process was well organized. More

Professional & Informative & Flexible My entire experience was excellent from drop off to pick up. Preston was especially helpful and explained everything to me. I trust his judgement. t My entire experience was excellent from drop off to pick up. Preston was especially helpful and explained everything to me. I trust his judgement. thanks More

The whole experience was quite pleasant. I’ll be back, even with the drive. The employees were all courteous and willing to assist at every moment. even with the drive. The employees were all courteous and willing to assist at every moment. More

inspection and emmissions first rate service Preston kept me informed thru the entire visit all work was done in a timely manner entire staff, from check in thru cashier, first rate service Preston kept me informed thru the entire visit all work was done in a timely manner entire staff, from check in thru cashier, were very friendly and accomodating More

Pete is very professional and patient. Pete was very quick to respond and he answered all of my questions. He is genuinely happy to serve his clients. We will recommend others to him. quick to respond and he answered all of my questions. He is genuinely happy to serve his clients. We will recommend others to him. More

Preston is great Preston was really patient in helping me get my car repaired and going over everything that needed repair. Also he and the manager made sure to bring Preston was really patient in helping me get my car repaired and going over everything that needed repair. Also he and the manager made sure to bring my car back to my home to minimize my risk for the virus. They really took time to go through everything with me and making sure I was comfortable with all the repairs. I want to keep Preston as my service provider. More

Electric Mini Preorder I preordered an electric Mini in December and Pete got back to me right away and brought me into the showroom to test drive and decide on details. Pet I preordered an electric Mini in December and Pete got back to me right away and brought me into the showroom to test drive and decide on details. Pete kept the communication lines open for the next few months while I waited. He always answered my questions right away and never seemed bothered. Because of the covid-19 pandemic our transaction was different from a typical transaction, with social distancing being enforced. But Pete took it in stride and made the overall experience smooth and enjoyable. More