MINI of West Chester

Service First time servicing my MINI with Otto's. It was a great experience. Smooth and efficient process. Service was completed within projected timefram First time servicing my MINI with Otto's. It was a great experience. Smooth and efficient process. Service was completed within projected timeframe. Preston checked in at least once during my wait with an update and walked me through the check-out. I'm very happy with my decision to try another dealership for the purchase of my 5th MINI! More

Great experience purchasing a CPO’d Cooper S. I had something very specific I had been looking for. Pete Barcus kept an eye out for me and called me as soon as the c purchasing a CPO’d Cooper S. I had something very specific I had been looking for. Pete Barcus kept an eye out for me and called me as soon as the car I was looking for became available. We easily worked out a fair deal, and the whole process couldn’t have been more seamless. Highly recommend! More

absolutely no help I purchased a Mini Cooper a few years ago from Otto’s when the dealership was in Exton. Went there Saturday to trade in on a new one but no one would I purchased a Mini Cooper a few years ago from Otto’s when the dealership was in Exton. Went there Saturday to trade in on a new one but no one would help me. Very disappointed. Went to Mini of Allentown. It was worth the drive. More

Inspection Very helpful. Very efficient. Preston was extremely helpful with getting the registration online and that enabled me to get the car’s inspection. His Very helpful. Very efficient. Preston was extremely helpful with getting the registration online and that enabled me to get the car’s inspection. His can-do attitude was great. More

Excellent Customer experience Very customer focused, easy processes, once we ordered our Mini long wait but we understood the process. All questions and concerns we promptly addre Very customer focused, easy processes, once we ordered our Mini long wait but we understood the process. All questions and concerns we promptly address to our satisfaction. More

Pleasant Service Appointment Very nice friendly staff, kept in touch with me about vehicle status, answered all my questions and had loaner for me to use. Preston was awesome! Very nice friendly staff, kept in touch with me about vehicle status, answered all my questions and had loaner for me to use. Preston was awesome! More

Great experience! Working with Pete was a pleasure. It's obvious that Pete loves what he is doing and the car he's driving. He very knowledgeable and genuine. He's g Working with Pete was a pleasure. It's obvious that Pete loves what he is doing and the car he's driving. He very knowledgeable and genuine. He's great with kids too (I brought my 10 year old with me). More

Pleasant Experience I started looking st MINI’s online and found a few at Otto’s that we were interested in. Started an online Chat with Pete to arrange and visit and te I started looking st MINI’s online and found a few at Otto’s that we were interested in. Started an online Chat with Pete to arrange and visit and test drive. Pete and I exchanged a few emails and he answered some questions before visiting Otto’s. Pete was very knowledgeable and arranged for us to look at three different MINI’s. Pete answered all our questions and was very helpful in our choice. Everyone we encountered at Otto’s was very friendly and helpful. Very happy we chose Ottos and would definitely go back for future needs. More

World Class Experience From the greeting at the front desk to driving off with my new car, the experience was a world class one! Everyone was extremely knowledgeable, profe From the greeting at the front desk to driving off with my new car, the experience was a world class one! Everyone was extremely knowledgeable, professional and valued our business. The place is immaculate and service beyond my expectations. Kyle was incredible to work with. He provided great communication throughout the process, answered all my questions and matched me with a perfect ride. He also spent an incredible amount of time showing me how to use all the different functions available the day I picked up the new car. Chad and Marissa were also exceptional to work with. More

Michael Dixon is great. My mom and I both bought Minis from Michael. All around great experience. Highly recommended. I’m 6’3” and have plenty of room driving it. Fun, fast l My mom and I both bought Minis from Michael. All around great experience. Highly recommended. I’m 6’3” and have plenty of room driving it. Fun, fast little car (but not TOO little!). More