MINI of West Chester

Great experience! Working with Pete was a pleasure. It's obvious that Pete loves what he is doing and the car he's driving. He very knowledgeable and genuine. He's g Working with Pete was a pleasure. It's obvious that Pete loves what he is doing and the car he's driving. He very knowledgeable and genuine. He's great with kids too (I brought my 10 year old with me). More

Pleasant Experience I started looking st MINI’s online and found a few at Otto’s that we were interested in. Started an online Chat with Pete to arrange and visit and te I started looking st MINI’s online and found a few at Otto’s that we were interested in. Started an online Chat with Pete to arrange and visit and test drive. Pete and I exchanged a few emails and he answered some questions before visiting Otto’s. Pete was very knowledgeable and arranged for us to look at three different MINI’s. Pete answered all our questions and was very helpful in our choice. Everyone we encountered at Otto’s was very friendly and helpful. Very happy we chose Ottos and would definitely go back for future needs. More

Michael Dixon is great. My mom and I both bought Minis from Michael. All around great experience. Highly recommended. I’m 6’3” and have plenty of room driving it. Fun, fast l My mom and I both bought Minis from Michael. All around great experience. Highly recommended. I’m 6’3” and have plenty of room driving it. Fun, fast little car (but not TOO little!). More

World Class Experience From the greeting at the front desk to driving off with my new car, the experience was a world class one! Everyone was extremely knowledgeable, profe From the greeting at the front desk to driving off with my new car, the experience was a world class one! Everyone was extremely knowledgeable, professional and valued our business. The place is immaculate and service beyond my expectations. Kyle was incredible to work with. He provided great communication throughout the process, answered all my questions and matched me with a perfect ride. He also spent an incredible amount of time showing me how to use all the different functions available the day I picked up the new car. Chad and Marissa were also exceptional to work with. More

Awesome, friendly, EASY car buying experience! Pete and Otto's MINI made my lease turn-in and purchase of a brand new MINI a breeze! Pete contacted me first out of courtesy just to check in on my Pete and Otto's MINI made my lease turn-in and purchase of a brand new MINI a breeze! Pete contacted me first out of courtesy just to check in on my approaching end of lease terms, and gave me all the information I needed to make an informed decision. He wasn't pushy at all, everything was on my own timing and scheduling, and he spoke to me person to person, not salesperson to customer. I'm super pleased with my new MINI and the relationship and contact I now have at Otto's MINI in Pete! Would recommend this dealership and be sure to ask for Pete! More

Otto’s Mini World On Saturday my husband and I visited Otto’s BMW in search of a Mini convertible. We were connected with Michael who was both personable and profession On Saturday my husband and I visited Otto’s BMW in search of a Mini convertible. We were connected with Michael who was both personable and professional. After we test drove the only Mini S convertible in stock, Michael was forthcoming, knowledgeable and did what he needed to close the deal and make the entire car buying process relatively painless and smooth. He knows his stuff and is very nice and low pressure. I wouldn’t hesitate to call him with any questions I might have in the future and would recommend him to any friends interested in a Mini Cooper. More

Very pleased with service I was pleased with the service and the updates from Preston were appreciated. The car was ready in a timely manner and nice and clean! I was pleased with the service and the updates from Preston were appreciated. The car was ready in a timely manner and nice and clean! More

Delighted Consumer My experience at Otto's Mini was by far the best I've had. I worked with Pete. He was knowledgeable, friendly, prompt to respond to all of my questi My experience at Otto's Mini was by far the best I've had. I worked with Pete. He was knowledgeable, friendly, prompt to respond to all of my questions, and was able to locate a car that other dealers claimed wasn't available. Beyond that, I feel that Otto's Mini was able to provide me the best value possible for a car I shopped at several locations. When I went to pick my car up, I was able to get all of the paperwork signed in a record 15 minutes. I could not believe it. Pete took his time to explain all of my car's features and followed up with me the next day to see if I had further questions. If you're looking for a Mini, this is the place to get it. And if you're not, you should be! More

Always good service Once again, Ottos delivered. Had routine service. Very efficient, people very friendly. Love the new space. Even got a free hot dog! My only complain Once again, Ottos delivered. Had routine service. Very efficient, people very friendly. Love the new space. Even got a free hot dog! My only complaint is lack of Mini signage where you enter into service bays, and apparently that’s coming. More

Always A+ Can’t say I was very happy about the move out of Exton but once I got to Otto’s it felt just like home. Super friendly and helpful people! Can’t say I was very happy about the move out of Exton but once I got to Otto’s it felt just like home. Super friendly and helpful people! More