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MINI of West Chester

West Chester, PA

4.8
1,378 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 1,378 reviews

October 01, 2018

Servicing my Mini Always come to Otto’s to service my Mini. Always find Service staff, Charlotte specifically in the service department, competent and willing to help i More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Smith-Widdis
Oct 01, 2018 -

MINI of West Chester responded

Thank you for your excellent feedback and compliments for Charlotte. We truly appreciate your business.

October 01, 2018

Sales, pre owned I purchased a pre-owned countryman mini (2016 with only 5300 miles, wow) as my two door mini was getting a bit tight. I love the larger size of the c More

by El Bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

MINI of West Chester responded

Excellent! Thank you for being a valued member of the Otto's MINI family.

September 28, 2018

Pleasant Experience I was introduced to Pete Barcus by his colleague, Michael Dixon who had received my telephone enquiry. Pete, first listened intently to what I am look More

by shacker mourad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2018 -

MINI of West Chester responded

Excellent! Buying a new car should be fun! We're glad to hear Pete did such a great job with your purchase!

September 28, 2018

Service Been coming to Ottos for 13 years.Have always been treated with respect and fairness. Would not let anyone else do work on my mini. More

by Lilly May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Smith-Widdis
Sep 28, 2018 -

MINI of West Chester responded

Outstanding! We truly appreciate your long time loyalty to Otto's MINI.

September 28, 2018

A perfect new car purchase September 2018, my first new car purchase at otto’s mini dealership in Exton PA. I went into this transaction anticipating the iconic car salesman swi More

by jlongenecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Street
Sep 28, 2018 -

MINI of West Chester responded

Thank you for sharing your great experience with Derek and the Otto's MINI team. This is our goal for you at every visit with us!

September 27, 2018

We felt truly heard and authentically served We visited several dealerships (different brands) and it was only at Otto's MINI with Derek Street where we were truly heard, having someone helping b More

by Armando from Wilmington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Street
Sep 27, 2018 -

MINI of West Chester responded

That's the Otto's MINI way of doing business. We're so pleased Derek was able to get you into the MINI that is best for you. Enjoy the fall motoring season.

September 26, 2018

The expertise of the Salesperson The expertise of the sales person, Michael Dixon, was outstanding! Along with Michael's overall 'at ease' demeanor, Michael made my wife and I feel e More

by daineli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

MINI of West Chester responded

Thank you for your kind words regarding the assistance provided by Michael D. You can count on Otto's for all you MINI needs.

September 26, 2018

Buying a car really can be fun. This is our third Otto's MINI and the second where we worked with Pete Barcus. The entire experience was hassle free. At delivery, Pete spent a grea More

by JML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

MINI of West Chester responded

Excellent! We want you to enjoy all your MINI has to offer. We're happy to hear Pete was able to deliver the best possible experience for you. Thank you for choosing Otto's MINI.

September 19, 2018

Great service and timely communication. Peter was very knowledgeable and helpful. He was fair and willing to compromise on pricing and extras. I greatly appreciated the lending of a bow to More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

MINI of West Chester responded

Buying a car should always be a special experience! We're glad Pete met all of your expectations!

September 18, 2018

Friendly and professional Working with Derek at Otto's was great. Knowledgeable and friendly. Would recommend to anyone looking to get a great ride from him. Worth the time More

by Jamanbread
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Street
Sep 18, 2018 -

MINI of West Chester responded

Excellent! Thank you for your great feedback on your experience working with Derek. Enjoy the fall motoring season in your Otto's MINI!

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