Mac Haik Chevrolet - Service Center

Clean, neat surroundings. Accommodating staff who were eager to see my needs were met in a timely manner. I received a phone call to let me know my part was in and the service Accommodating staff who were eager to see my needs were met in a timely manner. I received a phone call to let me know my part was in and the service department got right on it with the installation. The waiting room was roomy which made my wait pleasant. Check out was easy with a friendly cashier. The valet let me know when my car was ready. It was a good experience. More

Everything was taken care of promptly. Tony kept me informed on what was needed and when it was done. Very happy with the service. Tony kept me informed on what was needed and when it was done. Very happy with the service. More

Tony was amazing! Loved working with him and how helpful he was with making everything so easy and smooth with getting my vehicle serviced! Loved working with him and how helpful he was with making everything so easy and smooth with getting my vehicle serviced! More

Clean, organized, & responsive! Any delays are typically due to waiting on parts to arrive, however, you will be notified in advance! Any delays are typically due to waiting on parts to arrive, however, you will be notified in advance! More

As always a great service. The vehicle inspection really helps avoiding issues down the road. Thank you Jovanee. The vehicle inspection really helps avoiding issues down the road. Thank you Jovanee. More

Excellent service representative. Good communication and worked with me to match or beat prices on new tires. Good communication and worked with me to match or beat prices on new tires. More

I'd been recommended by my insurance company to have my window repaired at the Mac Haik dealership. After a few confusing minutes of trying to figure out which department would assist me with my issue; I f window repaired at the Mac Haik dealership. After a few confusing minutes of trying to figure out which department would assist me with my issue; I finally talked to mr. Mario Cavazos. I explained my situation and he walked me thru the process. The week after, I received a phone call from Mario letting me know my car was ready. Came the next day and the checkout process went very smoothly. I thanked Mario for his friendliness and capacity to make everything come to fruition in a very satisfactorily manner. Greatly appreciated. More

Brian Caldwell saved the day, otherwise the rating would be a “0” star or negative. be a “0” star or negative. More

I went there for an issue about three weeks ago for a noise coming from my car, they charged me $1400 to fix it and after I drove off I realized the noise was still there so I call them and let them know noise coming from my car, they charged me $1400 to fix it and after I drove off I realized the noise was still there so I call them and let them know about it and they told I can come back and they will see why it is still there. Two weeks later I return to them and we go on test drive me and the technician to let him hear the noise and the technician was able to identify the noise, they decide to send the car to a different department to see the issue but after they came back to me they told me the car needs a new transmission that will cost $6600. I have e mechanical background and the car has no transmission issues just to clarify. When I tell them if they thought the car has a transmission issue then why did they charge me $1400 the first time and what for they had no answer and kept repeating that it just needs a new transmission indicating they have no transparency in they practices and dealings with customers. This experience I had was below my expectations especially coming from a known place like Mac Haik. More

Always happy with the service department. Tony McPhail is the best. Very knowled willing the go the extra mile. Tony McPhail is the best. Very knowled willing the go the extra mile. More