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Tony McPhail
Tony McPhail at Mac Haik Chevrolet

Tony McPhail

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9
197 Reviews
4.9

197 Reviews

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197 Reviews of Tony McPhail

May 08, 2026

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Great customer service and professional service with great experience. Less wait time. I am very satisfied. More

by ZUBAIRAHMAD156
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Billy Cassels

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May 08, 2026

Mac Haik Chevrolet responded

We’re glad our professional attention and reduced wait time made your Chevrolet service experience positive. We look forward to welcoming you back for future visits. That Great Mac Haik Feeling Antione Burks, General Manager

May 08, 2026

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Lyndsey Franswas great. She kept me informed and I forgot the guy that did the windshield work. I needed a new tires. I do all my oil changes they're I Buy all my vehicles t More

by patricklagrappe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Frans

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May 08, 2026

Mac Haik Chevrolet responded

We appreciate you trusting us with your Chevrolet 1500’s tire service and oil changes. It’s great to hear our team kept you informed and made the wait enjoyable. Thank you for your continued loyalty and the five-star review. That Great Mac Haik Feeling Antione Burks, General Manager

May 02, 2026

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Kandiance had me in and out, great service from these folks. They do all my service for my truck! More

by THANNA1966
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Recommend Dealer
Yes
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May 02, 2026

Mac Haik Chevrolet responded

We’re glad to hear the service on your Chevrolet Silverado 1500 was quick and thorough. Thank you for trusting us with all your truck maintenance. Please reach out whenever your Silverado needs care again. That Great Mac Haik Feeling Antione Burks, General Manager

April 25, 2026

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Was surprised on how long it took to replace the tire with a screw in it being under warranty for Lindsey being new she did great with the guidance of Mr. Tony More

by stillwagonleslie
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey

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Apr 27, 2026

Mac Haik Chevrolet responded

Leslie, Thank you for taking the time to share your thoughts on working with Lindsey, Tony, and our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 09, 2026

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Got a Oil Change today ! Bought the package of 3! Slower timing than usual but Tony Tried his best to make it as efficient as possible More

by wolosonjacinda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Mac Haik Chevrolet responded

Thank you for choosing our three-pack oil change package for your Chevrolet Suburban and for the five-star rating. We appreciate Tony’s effort to keep your service as efficient as possible despite the longer timing. We look forward to welcoming you back soon. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 05, 2026

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This dealership is the best! They take good care of their customers. They are respectful, curtious, and care about what you want as a customer. More

by Missy
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Rojas, Ramon Kewayfati

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Apr 05, 2026

Mac Haik Chevrolet responded

Thank you for the 5-star rating and for trusting us with your Chevrolet Traverse. Our team is delighted you felt respected and well cared for throughout your visit. We look forward to assisting you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 12, 2026

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I received excellent service with expedient work done on my suburban. I was very pleased with the service staff, they were very cordial as always. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Charles, Jim Cox , Eduardo Juarez

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Mar 12, 2026

Mac Haik Chevrolet responded

Thank you for sharing your feedback. We’re glad our Chevrolet service team provided prompt work and courteous assistance. Please let us know if there’s anything else we can help you with. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 06, 2026

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Excellent service once again as always. The techs are timely and courteous doing great work. I am very pleased with Mac Haik and the service they provide on my vehicles. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Charles, Jim Cox

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Mar 07, 2026

Mac Haik Chevrolet responded

We’re thrilled that our team continues to deliver timely, courteous service on your Chevrolet Corvette. It’s rewarding to know you feel confident in the quality of our work. We appreciate your ongoing trust and look forward to assisting you with your vehicles again. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 24, 2026

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They were really helpful at resolving my car issues and offered me an Uber ride to make my appointment. More

by PATRICIA BELTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2026

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 15, 2026

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Brad did an exceptional job at attending to my needs to get my truck fixed and out the same day! Top notch service! More

by THANNA1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Kny

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Jan 15, 2026

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

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