Mac Haik Ford Lincoln

Great experience buying our new Explorer ST-line. Did 90% of deal on line. Drove 3 hours to pick it up and everything was exactly as stated. Steve was a great guy and took care of all our needs. Did 90% of deal on line. Drove 3 hours to pick it up and everything was exactly as stated. Steve was a great guy and took care of all our needs. More

I had a fantastic experience, buying my car at Mac Haik Ford. I was very impressed with Johnny B. He was very knowledgeable, professional and friendly. He answered all my questions and was very patient wi Ford. I was very impressed with Johnny B. He was very knowledgeable, professional and friendly. He answered all my questions and was very patient with me. This was my very first car buying experience at a dealership. And I am 67 years old. I heard that Mac Haik Ford had a reputation for being a great dealer and, that became very true as I saw that they made the whole process of buying a brand new car easy and quick. I was very very pleased with the whole process. I have a beautiful 2025 Ford Explorer and I am very very happy with it. I would recommend this dealership to anyone. More

I really enjoyed working with Doc. He took really good care of me. I would highly recommend him and your team to anybody I know. He took really good care of me. I would highly recommend him and your team to anybody I know. More

No games, no gimmicks, straightforward pricing without all of the games. Dakota was a pleasure to work with and made the normally miserable car buying process tolerable. Spent about 2 hours total to drive all of the games. Dakota was a pleasure to work with and made the normally miserable car buying process tolerable. Spent about 2 hours total to drive away with a brand new vehicle and felt good about the deal. More

I was greeted outside before entering the building. Johnny Bennerson was very patient and helpful. Johnny Bennerson was very patient and helpful. More

Joe was very helpful and straightforward. My experience was great compared to other dealerships that I visited. My experience was great compared to other dealerships that I visited. More

Steve worked really hard to earn our business. We drove 8 hours to close on a great deal. We drove 8 hours to close on a great deal. More

Easiest purchase i ever made. Exactly the right vehicle at a great price. Oscar and David were great! Exactly the right vehicle at a great price. Oscar and David were great! More

The dealership was a very well kept and clean. The service was great I enjoyed my time The service was great I enjoyed my time More

I recently visited this dealership to purchase a vehicle and unfortunately had a very disappointing experience with my sales representative. Throughout the process, he made multiple comments about my age th and unfortunately had a very disappointing experience with my sales representative. Throughout the process, he made multiple comments about my age that came across as demeaning, and at times made me feel unintelligent for asking reasonable questions during a major purchase. He also repeatedly mentioned wanting to go home, despite my appointment being well before closing time, which made me feel that my business was unwelcome. More concerning, I was given a price for the vehicle and additional services without being told the pricing was only valid for one day. When I followed up the next day, the salesperson refused to honor the original quote and the cost of the services had more than doubled. I was told this was due to “miscommunication” between departments. Once I escalated the situation to management, they did step in and honored the initial price — and I appreciate their professionalism. However, when I came to pick up the car, the same sales representative stood directly behind my vehicle with his arms crossed, staring at me through my rear window in a way that felt uncomfortable and unnecessary. While I am happy with the final outcome thanks to management, I want to make the dealership aware of the unprofessional behavior I experienced from this particular salesperson. I hope this feedback is used to ensure better customer service for others in the future. More