Mac Haik Ford Lincoln

Shay gives the best customer service every time I call or visit . He is an asset to the company visit . He is an asset to the company More

Could not have been better. In and out quickly, everything on time, I was kept up to date on the work, and I was even given an extremely useful parting gift, the first time that In and out quickly, everything on time, I was kept up to date on the work, and I was even given an extremely useful parting gift, the first time that’s ever happened to me in nearly 20 years going to dealers for my vehicles. Charles has been incredible for both of our vehicles and will keep us coming back More

Sorry but we don’t write reviews for public rating sites, please stop asking us to provide a rating please stop asking us to provide a rating More

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Love the mobile service option! They showed up as scheduled and were done in 20 mins. My truck never left the driveway! They showed up as scheduled and were done in 20 mins. My truck never left the driveway! More

Chad in the service department took great care of me! He was knowledgeable and courteous. He was knowledgeable and courteous. More

Worst dealership in buying over twenty new car. So disappointing as I try to support everything in Georgetown only to be let down by the dealership multiple multiple times. So sad So disappointing as I try to support everything in Georgetown only to be let down by the dealership multiple multiple times. So sad More

I went and Tim my service adviser did a great job in setting me up with service and it was much quicker than I expected the next day my car was ready. Then Nina set me up with a loner and the process wa setting me up with service and it was much quicker than I expected the next day my car was ready. Then Nina set me up with a loner and the process was seamless. The whole process by the both of them was very organized and above and beyond my expectations!!! Mac Haik is my new service dealer for sure. More

I was very disappointed with the offer for my car as well as the price for replacement. I received an estimate from Carfax for $ 4000.00 higher than the trade in offer---Carfax proposal came as part of Mac as the price for replacement. I received an estimate from Carfax for $ 4000.00 higher than the trade in offer---Carfax proposal came as part of Mac Haik service and I did not receive the $ 4000.00 incentive being offered for the 2023 model. In total $ 8000.00 difference. Too much to make a deal. More

My advisor was Sophie Rosa (allegedly). I was told upon checking in that she was my advisor. Sophie was sitting close by, was not busy (except on her phone), did not make eye contact nor I was told upon checking in that she was my advisor. Sophie was sitting close by, was not busy (except on her phone), did not make eye contact nor did she acknowledge me in any way. The gentleman that checked me in (Shay Piel) advised my service appointment would take 1 to 1 1/2 hrs to complete. 2 hrs later, I walk outside for some fresh air and I happen to see my vehicle. I walked back inside and the same gentleman (Shay Piel) who checked me in was now the only person at the counter. I asked about my vehicle and he said, "Oh, someone put your ticket on her station and not in the box on the wall." He appologized and immediately began checking me out. Apparently, Sophie was now at lunch. Had I not asked, no telling how much longer I would have been sitting there. The only reason why I gave 2 stars is because, Shay was extreemly nice and the actual vehicle service was great (as expected). But since Sophie was my "dedicated" advisor, I do not want her getting credit for the work that someone else had to do on her behalf. More