Mac Haik Ford Lincoln

Service was great for the sales to the finance department. Did what they said they were going to do. department. Did what they said they were going to do. More

The folks at the dealership treated me kindly. The whole process was fast and professional. The whole process was fast and professional. More

I got what I wanted without running thru cycles, was able to buy the car I wanted as I wanted without some dealer imposed extras. Art was the perfect match for us. Also want to give 5 stars to Jared Zamora to buy the car I wanted as I wanted without some dealer imposed extras. Art was the perfect match for us. Also want to give 5 stars to Jared Zamora taking care of the extras we needed. More

Staff was friendly and helpful. Great customer service. Service we done in the amount of time promised. Great customer service. Service we done in the amount of time promised. More

Very polite and greeted me when I came in, provided a realistic timeframe when my truck will be done. It would have been nice if they provided an update - “truck was half done”, etc, something like that realistic timeframe when my truck will be done. It would have been nice if they provided an update - “truck was half done”, etc, something like that.. More

Courteous and quick to fix the problem. Mark Step was great through the whole time. Mark Step was great through the whole time. More

I brought my vehicle into the Quick Lane for an oil change and tire rotation. I didn't have an appointment because I was told it would be almost 2 weeks out before I could get an appointment so I went change and tire rotation. I didn't have an appointment because I was told it would be almost 2 weeks out before I could get an appointment so I went in last week on a walk-in basis. It took a total of 4 hours from the time they took my keys to the time they were done. I waited in the lobby the whole time. Also, they didn't apply the new oil change sticker on my windshield nor did they reset the oil life filter indicator so it still showed 20% when I got home. They really need separate lanes for those customers wanting an oil change and those getting other services done. I don't like how they can't schedule appointments yet are able to take walkin customers. It wastes a lot of my time. Overall, bad experience and previous visits were similar to this one. More

There posts seems to be a scam. Wrote me an email saying the vehicle was available and then left a call back number. I called the number and they said oh well we don’t have any of t Wrote me an email saying the vehicle was available and then left a call back number. I called the number and they said oh well we don’t have any of those vehicles available and wanted me to look at other vehicles. Still weeks later and it shows the same vehicles available. More

Doc was really great through the whole ordering process for our new Bronco - good communicator, responsive, and knowledgeable. He was very honest through the whole engagement and it was a overall very good for our new Bronco - good communicator, responsive, and knowledgeable. He was very honest through the whole engagement and it was a overall very good experience. I would do business with Doc again. More

This was my first service experience at this dealership and it was exceptional. Shay Piel kept up to date with status of the work and any additional costs. The work was done on time and within the budgeted and it was exceptional. Shay Piel kept up to date with status of the work and any additional costs. The work was done on time and within the budgeted amount as discussed. THANKS!!! More