Mac Haik Ford Lincoln

It’s great to be able to make a reservation time and the staff begins working on the vehicle promptly !!! staff begins working on the vehicle promptly !!! More

We waited 2. 5 hours for an oil change and tire rotation. They compt the charge but the wait was unexceptionable 5 hours for an oil change and tire rotation. They compt the charge but the wait was unexceptionable More

Repair on my F-150 water pump was completed in due time. We were traveling when the problem occurred. The dealership stored my trunk until I was able to return to Georgetown to retrieve it. Great experien We were traveling when the problem occurred. The dealership stored my trunk until I was able to return to Georgetown to retrieve it. Great experience, especially from Tim Hairston. They even supplied an Uber to the hotel we had to reserve for the evening! More

Great and very easy to work with. Informative and friendly and knowledgeable. Highly recommend and fast Informative and friendly and knowledgeable. Highly recommend and fast More

Service writer is very well informed and worked with foreman to make sure my vehicle went to the correct technician. Shop foreman is also very knowledgeable on troubleshooting vehicle problems. Everyt foreman to make sure my vehicle went to the correct technician. Shop foreman is also very knowledgeable on troubleshooting vehicle problems. Everything was done in a timely manner as well, not to mention job was done properly the first time. Very impressed with service. More

Carlos was excellent-he had great customer service, was professional, kind, and honest. I got the exact car that I wanted at a great price. This has definitely been one of the best car buying experiences t professional, kind, and honest. I got the exact car that I wanted at a great price. This has definitely been one of the best car buying experiences that I’ve ever had. I’m thankful. More

All the staff were helpful and very prompt to help. Also provided costs for my next visit. Also provided costs for my next visit. More

I had the worst experience with the Mac Haik Ford of Georgetown | 7201 South Interstate 35, Georgetown, TX 78626. I bought a brand Ford Truck from them and sold them my Dodge Ram truck. The lady in fina Georgetown | 7201 South Interstate 35, Georgetown, TX 78626. I bought a brand Ford Truck from them and sold them my Dodge Ram truck. The lady in finance was rude and condensing. I specifically said I did not want gap coverage or an extended warranty. When I got home I looked over the paper work and found that she had added both of those items despite me stating I did not want them. I called and spoke to everyone even the GM and got no nowhere. I just wanted those items removed and my money back. I left multiple messages through day asking for a call back. No one called me. The following morning I find out that the check they gave me for my Doge Ram truck had a stop payment placed on it. I called the dealer and was livid. Apparently they has canceled the contract for the new truck and the truck they purchased from me at noon the day before and not one person called me. Their customer service is a disgrace to the Ford company and I would never have expected to receive that kind of treatment from one of your dealerships. They lost a large sale because no one had the decency to return my call and address my issues with their finance team. More

This was our second purchase from both Mac Haik and Doc as our salesman. Doc is a hard working salesman working for the costumer understanding your needs. Doc makes your experience more than a transaction as our salesman. Doc is a hard working salesman working for the costumer understanding your needs. Doc makes your experience more than a transaction by treating you like family. Last but not least, the sales team would not be complete with out Gabriel in financing. Ask for both of these gentlemen. Highly recommending Mac Haik Ford Lincoln. More

Service was completed quickly. Cost was not as quoted. I basically paid over $500 for a battery. Cost was not as quoted. I basically paid over $500 for a battery. More