
Mac Haik Ford Lincoln
Georgetown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Jason at Quick Lane offered superior customer service. He did great in explaining what service was needed on my truck. Very satisfied with outcome of the work performed. Kyle, mechanic technician who He did great in explaining what service was needed on my truck. Very satisfied with outcome of the work performed. Kyle, mechanic technician who did the actual work on my truck was extremely knowledgeable, friendly, and offered great customer service. More
Service writer Michael Lawrence greeted me as I approached the desk. Covid 19 precautions were in effect. I was kept apprised on the progress of the service as I waited in the area. approached the desk. Covid 19 precautions were in effect. I was kept apprised on the progress of the service as I waited in the area. More
The customer service great (John C) did great job in showing the vehicle. Didn’t answer questions he didn’t know the answer to. But found the answer. Jose in finance worked our paperwork quickly. showing the vehicle. Didn’t answer questions he didn’t know the answer to. But found the answer. Jose in finance worked our paperwork quickly. More
Engine light check showed a fault module. Was replaced within 2 hours while I waited. Robert Gonzales handled the service and kept me updated. Second service this week as first was recall adjustment. Both within 2 hours while I waited. Robert Gonzales handled the service and kept me updated. Second service this week as first was recall adjustment. Both visits were dealt with professionally and quickly by Rob. More
Service was excellent! Was there to make a duplicate key, but since the key had a chip it took over 30 minutes. Unfortunately, I had my dog with me, so we stayed outside most of the time and it was COLD! I w but since the key had a chip it took over 30 minutes. Unfortunately, I had my dog with me, so we stayed outside most of the time and it was COLD! I was offered by 2 of your customer service specialists to come inside with my dog. That was great! More
Overall experience was OK. could have been better communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No information on door or windows. Lastly, the loaner vehicle was a nice to have but it was filthy dirty inside and outside. Windows were all foggy and hard to see out of. Clearly the truck has not been cleaned before given to me. Lastly when I picked up my truck, drivers side door handle and door panel had a big hand print from where the technician opened the door. Seat also had small oily stain on it. More