Mac Haik Ford Lincoln

Buying Experience I understand car dealers are in business to make a profit, but I think that this dealership should at least offer blue book trade in value when tradin I understand car dealers are in business to make a profit, but I think that this dealership should at least offer blue book trade in value when trading in a car, especially a Ford. It is very inconvenient to have to sell my car or go over to another dealer to sell my car so I don't get screwed on the trade. In this case, I was in a hurry and accepted over $1,000 less than the trade value for my car. And in the end, I did not feel like I was treated fairly. It has happened to me twice at this dealership. When I bought my Taurus in 2014 (which I just traded), I had to go over to Carmax to sell my trade. I think this is my last purchase from this dealer. More

Quick Lube provides professional services with assistance from start to finish. We’ve been customers since 2005 and will continue to return. Mac Haik never disappoints! from start to finish. We’ve been customers since 2005 and will continue to return. Mac Haik never disappoints! More

Great people to work with. Ian was our salesman and he was very helpful. We purchased a 2019 demo Escape. We really enjoy the new car. was very helpful. We purchased a 2019 demo Escape. We really enjoy the new car. More

Vehicle purchase 2019 FORD F150 SHELY Had a good time purchasing my vehicle Jeff and Kevin both took the time to assure me that I was making the right choice in my Ford. Good job fellas we Had a good time purchasing my vehicle Jeff and Kevin both took the time to assure me that I was making the right choice in my Ford. Good job fellas we will be sending you more customers! More

Great service by Jason Norman as usual. Always a pleasure to deal with Mac Haik. Car was in and out in a matter of hours for recall work. Thank you. to deal with Mac Haik. Car was in and out in a matter of hours for recall work. Thank you. More

Renee was great He found what truck I wanted and then we made the deal. Thanks Renee Rojas for taking great care of me and listing to what I wanted we made the deal. Thanks Renee Rojas for taking great care of me and listing to what I wanted More

Checkup and Inspection I was expecting a long wait for a simple procedure. The Quick Service lane estimated 2 hours and I was out in a little over an hour. My only objecti I was expecting a long wait for a simple procedure. The Quick Service lane estimated 2 hours and I was out in a little over an hour. My only objection was that the waiting room has too many TVs on too loud with dribble on them. It would be nice to have someplace with no excessive noise to wait in. I was reading a book and finally went back out to wait in my car until they were ready to service it. More

Easy and successful Trevor in service was excellent. From setting up my appointment to servicing my vehicle he was professional and provided me with timely updates. The p Trevor in service was excellent. From setting up my appointment to servicing my vehicle he was professional and provided me with timely updates. The problem was resolved (for now). I was told on Friday that a new Touchscreen was ordered for my vehicle and wouldn’t arrive until Monday. And when my car was delivered back to me Monday afternoon I found out the part was NEVER replaced. And I was not told about this. I had to call when I received the service papers on my car and discovered it myself when it was delivered back to me. I should have been informed of this. The concierge service was excellent. More

Rinky-dink experience - plain and simple! Assigned two sales people that didn't know what they were doing. From the handshake to the paperwork, bad, bad, bad. They did know how to get the keys Assigned two sales people that didn't know what they were doing. From the handshake to the paperwork, bad, bad, bad. They did know how to get the keys to the vehicles I wanted to test drive though. Maybe the guys were new to car sales, they didn't indicate that and if so, why wasn't a seasoned sales person assigned to help them to help close the deal. I'm not blaming them, I feel sorry for them, shame on the dealership! Come-on if you're going to sell cars, know something about them besides having four wheels, a steering wheel and press the gas pedal! It guess that's the way booming Austin/GT/RR car businesses operate today; so arrogant they don't need to train their sales people to sell the product - jeez...... I did end up with the vehicle I wanted and some decent entertainment through out the process. I hope Mac Haik sees this. More

Rapid repair Incredibly diligent and aggressive in making sure my repair happened quickly. Took the extra step and found ways to save me money. Job well done! Incredibly diligent and aggressive in making sure my repair happened quickly. Took the extra step and found ways to save me money. Job well done! More