Mac Haik Ford Lincoln

LO JACK Installation Allen was on top of getting us serviced and out as quickly as possible. Giving us time lines and details all the time, awesome don't know that I have Allen was on top of getting us serviced and out as quickly as possible. Giving us time lines and details all the time, awesome don't know that I have ever gotten that kind of service before thank you Allen More

Factory recall Service writer met when I drove in and I explained what I was here for. He proceeded to tell what the recall entailed and how long it would to accomp Service writer met when I drove in and I explained what I was here for. He proceeded to tell what the recall entailed and how long it would to accomplish the repairs. After my interactions with Jason I felt comfortable the repairs would be accomplished on time and correctly. Extremely professional More

These guys at Quick Lane are bad xxx. The Quick Lane is a great concept. Easy to get in and out and have full confidence that work is being done by a professional. The Quick Lane is a great concept. Easy to get in and out and have full confidence that work is being done by a professional. More

Great Truck ~ Great Experience We visited another dealership and thought we would go back there til we met Jessie Barrientas. He was professional and was straight up with us. Don’ We visited another dealership and thought we would go back there til we met Jessie Barrientas. He was professional and was straight up with us. Don’t usually like salesmen but Jessie was awesome and went beyond the call of duty to make sure we were taken care of. Will definitely work with Jessie and Mac Haik when we’re ready to trade up. More

Responded to letter We have purchased several vehicles from this agency and have always been pleased with the service. This visit we responded to a letter that we receiv We have purchased several vehicles from this agency and have always been pleased with the service. This visit we responded to a letter that we received on updating our vehicle at little to no expense and were pleased, one more time. Thanks to all! More

Awesome deal! There was no high pressure sales tactics and everyone was very friendly and made it an enjoyable experience. We visited another dealership first and d There was no high pressure sales tactics and everyone was very friendly and made it an enjoyable experience. We visited another dealership first and didn't like their sales tactics. When we talked to Allen and Isaac they were extremely easy going and friendly and felt they were honest and straight forward. More

my purchase was quick and to the point My purchase was quick and seamless. I was very upfront of what I wanted to purchase and to trade in and all the amounts correct. Rod stated he would My purchase was quick and seamless. I was very upfront of what I wanted to purchase and to trade in and all the amounts correct. Rod stated he would have everything lined up and ready to go. Once I arrived it was all what he said. One hour and I was driving off. More

Outstanding Service Jason Norman is truly an outstanding Service Advisor and individual. He kept me informed throughout the 3 weeks my vehicle was in the dealership eithe Jason Norman is truly an outstanding Service Advisor and individual. He kept me informed throughout the 3 weeks my vehicle was in the dealership either awaiting parts or having repairs completed. He arranged for me to have a courtesy vehicle during this time. Although I have had my car back for only 2 days it seems to be fine. I’m going to Oklahoma today and I feel confident in won’t have any problems. Jason is a very valuable asset to your dealership as well as a credit to himself! More

Great with buyer accommodation and high level of integrity I walked in with my father with the intent on helping him look for a ford transit van, we had been all over town and then some hunting for a good used I walked in with my father with the intent on helping him look for a ford transit van, we had been all over town and then some hunting for a good used one at a reasonable budget price and landed on one here at the direction of a friend of ours who regularly deals with Mak Haik business to business. We found the 2013 Ford Transit in the used sales department with the help of salesman Ted Burgess and the Used manager Scott. Its the only transit I have seen in a grey color so it was very unique. The van was great, small minor issue with the alignment and needing new front brakes. Mak Haik did not bat an eye at adjusting these issues for us. Along the way we also found my father a mint condition low mileage 2010 Mercedes. We had another small alignment issue that Mak Haik fixed. !!DISCLAIMER: (we are picky about how our cars drive)!! And of course, as we are doing the paperwork for these two vehicles i started thinking about my aging BMW 325CI and when it would see it's last days and how I wish I had something bigger for my doggo to ride around with me in. Enter me finding my own new ride, a 2014 Ford Edge Sport. All three vehicles are loaded with all kinds of options and goodies. The van already had utility work lights on it and a backup siren. The Mercedes was loaded. The Ford Edge even came with a weather tech package the original owner probably paid a pretty penny for. Mak Haik got my dad out of his Tahoe and in to TWO vehicles for LESS than the price he was paying for it! They did not end up buying my BMW. The offer was low, $1,000 on the Blue Book $3,500 for trade in down payment but with the work it needed I don't blame them. They couldn't have made money on it. They were nice about it. I ended up selling the BMW for $4,000 due to the after market audio and performance parts that Mak Haik is not allowed to account for in their appraisal. Ted Burgess was a great salesperson to deal with and made the process smooth and hassle free. Scott the Used Sales Manager was also very involved in our process and helped move things along quickly and made sure we were taken care of all the way through the sale and has even followed up t make sure we love our new vehicles, which....WE DEFINITELY DO! Recommended, 10 out of 10. My only complaint is I was not a fan of the finance agent I dealt with. I look young and have purchased many vehicles, but this particular agent was very aggressive with his sales tactics. He tried to insult my credit as a way to get me to buy an extended warranty (I was approved instantly with no proof required...) and was visibly frustrated when I questioned GAP insurance and his appraisal of the vehicle after depreciation. He rushed the process along and somehow forgot to get my signature. Then hounded me for several days for me to come in for the signature as I was dealing with getting my A/C looked at before final pickup of my vehicle. I did not bring this to either Ted or Scott's attention. Since they work in a separate building from the financial advisor, I assume they are different departments and supervisors. Short version: 3 new cars bought and 1 trade in. Salesman Ted Burgess and Used Manager Scott were great. Finance guy was rude and rushy. All requests fulfilled and vehicles in 100% order. Overall experience 9/10, finance guy blew the perfect score. Go see Ted Burgess and Scott in Used sales. Hands down best dudes to deal with. More

Very accommodating After some miscommunication, my buying experience turned out very well. Rene Riojas, Dustin and Morgan worked with me and were very accommodating. Th After some miscommunication, my buying experience turned out very well. Rene Riojas, Dustin and Morgan worked with me and were very accommodating. Thanks to all. More